12 Sap O2C Jobs

Job Description Must act as E2E responsible for all GTS Topics (Compliance, Customs, Trade Preference etc. ) to provide state of art solutions and services. Required to have knowledge of all services in SAP GTS Compliance Management, Customs, and Risk Management. Responsible in process mapping & solutioning on end-to-end business processes in SAP Foreign trade/International trade SAP Sales and Distribution (SD) experience is Mandatory SAP SD-GTS process expert must have hands-on experience in SAP GTS, its integration, and configuration in conjunction with feeder systems. Must have experience of full scope of these services across clients. Good to have an understanding of OTC & P2P processes (incl. SD, MM, and TM) and their integration with GTS Responsible for business process management as part of rollouts and blue printing on solutions Perform detailed analysis of business requirements to support with suitable solutions. Lead end-to-end SAP O2C S4 HANA module implementations & Roll Out Projects. Responsible to gain competency in process template Gather and document business requirements from users. Analyse business processes and propose improvements Communication: Communicates clearly, professionally, and concisely with teams, clients, and stakeholders. Possesses strong presentation skills. Demonstrated leadership skills and experience mentoring teams.Able to communicate effectively in intercultural and multicultural environments Collaboration: Collaborating effectively within cross-functional teams (e.g., functional consultants, technical consultants, and business users). Building strong relationships with internal and external stakeholders (customers/vendors). Conflict resolution within project teams during implementations. Planning: Developing tactical plans to achieve business objectives. Managing project timelines in alignment with the roadmap to ensure all activities are completed within the specified timeframe. Qualifications Bachelor's or master's degree in computer science, Information Technology, Business Administration, or related field. Additional Information 6+ yrs in SAP O2C which includes minimum of 2+yrs in SAP GTS consulting experience

Manage and optimize Order Management, Pricing, Billing, Accounts Receivable, and Credit Management in SAP. Work closely with business teams to understand sales processes and translate them into SAP solutions. Ensure seamless integration with MM, FI/CO, and other relevant modules for smooth end-to-end operations. Support and troubleshoot issues related to sales orders, invoicing, and revenue recognition. Identify opportunities for automation, process improvements, and best practices. Ensure compliance with financial and regulatory requirements related to revenue and sales transactions. Provide training and user support to key stakeholders and end-users. Collaborate with technical teams for system enhancements, configurations, and issue resolution. Participate in SAP upgrades, rollouts, and process optimization initiatives. Required Skills & Experience: 5 to 8 years of experience in SAP O2C processes with expertise in SAP SD (Sales and Distribution). Strong understanding of order processing, pricing, billing, credit management, and revenue recognition. Experience in cross-functional integration with FI/CO, MM, and Logistics modules. Hands-on experience with SAP S/4HANA (preferred) or ECC. Ability to work with ABAP developers for custom enhancements and issue resolution. Exposure to EDI, IDocs, and other interfaces related to order and billing processes. Strong problem-solving, analytical, and communication skills Preferred Skills: SAP SD Certification is a plus. Knowledge of taxation, VAT, and compliance requirements related to sales transactions. Experience in rebate processing, contracts, and advanced pricing scenarios. Background in supply chain, logistics, or finance is a plus. O2c, Sd

Position Title: SAP Order to Cash (O2C) Solution Architect Location: Zoetis ICC, Hyderabad, India Primary Purpose This role is responsible for architectural design, aligning SAP best practices in solutioning, assessing impact, ensuring design consistency, and overseeing integration across all areas of the Order to Cash (O2C) process. The position will involve fostering effective collaboration with business leaders and ERP teams to drive solutions that align with Zoetis strategic business objectives. The role also includes engaging in performance tuning and process optimization to enhance efficiency. Key Responsibilities Responsible for the architectural design and integration of SAP Order to Cash (O2C) processes, ensuring alignment with Zoetis business requirements and best practices. Govern the consistency and quality of ERP solutions (SAP ECC and SAP S/4HANA) by understanding business processes, information needs, and collaborating with ERP team members. Identify, propose, and drive solution options that support Zoetis strategic business objectives and align with the company's future roadmap. Work closely with SAP tower leads and ZTD business partners to maintain and publish the SAP solution roadmap. Oversee the entire SAP Order to Cash processes and report to the ZICC Product Owner. Engage in continuous performance tuning and reengineering of existing integrations to improve processing efficiency and reduce latency. Ensure adherence to regulatory requirements, including SOX compliance, while acting as a custodian of the global template. Position Responsibilities ResponsibilityPercent of TimeExpertise in SAP Order to Cash Solution Design, Configuration & Test strategies (IQ-OQ-PQ). Support the identification, prioritization, and implementation of new platform and process capabilities.30%Network within IT and business environments, identifying potential initiatives and engaging business stakeholders to contribute to the overall process transformation strategy.30%Governance of Support, Quarterly Releases, and Delivery Solution Design related to Commercial processes.20%Participate in assessment efforts for all relevant commercial processes. Ensure solutions comply with Sox and other regulatory requirements.20% Organizational Relationships Collaborate with business stakeholders to gather integration requirements, understand business processes, and ensure that solutions align with organizational goals. Participate in project planning activities, risk assessment, and scheduling for SAP projects. Work with external vendors or partners providing software or services integrated with SAP systems. Coordinate with implementation partners responsible for deploying, configuring, or maintaining SAP solutions. Collaborate with other architects to enable integrated solutions, share knowledge, and address technical challenges. Education and Experience Education: Bachelor's or Master's degree in Business Management, Information Technology, or a related field. Experience: 12+ years of combined SAP Order to Cash (O2C) experience with multiple full life cycle implementations, including at least 3 years in functions such as TM, EWM, GATP, Vistex, Hybris, or GTS. Experience in the life sciences or pharmaceuticals industry is preferred. Domain expertise in commercial processes, order management, and integration with upstream planning and downstream logistics processes. Solid understanding of indirect sales processing. Knowledge and experience with Bio Device, Diagnostics, and service processes, as required to support team leads. Experience with key integration areas such as Planning, Intercompany Sales, Finance, and Logistics. Demonstrated experience in large-scale IT projects, including project management, operational service delivery, and SAP implementation. Experience with S/4HANA transformations is a plus. Technical Skills Requirements Ability to propose and implement technology solutions to build and maintain optimal data and infrastructure architecture to support reporting requirements. Hands-on experience with configuration of SAP ECC 6.0, CS, and SD modules in areas including: Master Data, Equipment, Material Serial Profile, Functional Location, and Warranties. Service Notification and Service Order. Sales Order ATP Process. Resource Related Billing (RRB), Periodic and Milestone Billing. Customer Leasing and integration with Finance. Variant Configuration knowledge is a plus. Integration with CRM tools such as SFDC. Experience in identifying and working through O2C User Exits and guiding ABAP developers. Expertise in the following SAP SD module areas: Pricing, Vistex, Rebates & Chargebacks. Taxation (Country-specific). Order Management, Services Management. Billing, Account Receivables, Deduction, and Collection Management. EDI, Batch Management, Serial Number Management. Physical Position Requirements Location : Hyderabad, India Working Hours : 3:00 PM to 12:00 AM EST (ICC Second Shift) Time Zone Overlap : Occasionally required during production go-live and critical project phases to ensure smooth collaboration with the EST time zone. Weekend Work : Occasional weekend work may be required to minimize business impact during system changes or go-lives.

Position Title: SAP Functional Consultant O2C & Indirect Sales Location: Zoetis ICC, Hyderabad Primary Purpose The SAP Functional Consultant O2C & Indirect Sales will be responsible for delivering high-quality SAP solutions in the Order to Cash (O2C) and Indirect Sales domains. The role involves gathering business requirements, designing scalable solutions, driving configuration and enhancements, and ensuring seamless system integration across SAP and non-SAP systems. The consultant will support implementation, rollout, and continuous improvement initiatives, working closely with cross-functional teams and stakeholders globally. Key Responsibilities Collaborate with Business Stakeholders: Understand business processes, gather requirements, and propose SAP best practice solutions for O2C and Indirect Sales processes. SAP Solution Architecture: Act as internal design architect for SAP global solutions and lead technical documentation including design specs, user guides, and release notes. Implementation and Enhancements: Deliver, prototype, test, and deploy new functionality and process improvements across SAP ECC/S4HANA platforms. Integration & WRICEF Development: Ensure efficient cross-functional integration and develop or support WRICEF objects to align system behavior with business needs. Continuous Improvement: Perform performance tuning and reengineering of integrations to optimize system performance and reduce latency. Position Responsibilities ResponsibilityPercent of TimeDeliver O2C project implementation, rollouts, enhancements, support, and ensure quality and compliance standards40%Testing, QA, Process Optimization, Reporting & Analytics, SOX/Regulatory Compliance20%Work on WRICEF development and integrations with upstream/downstream systems30%Drive knowledge sharing, user enablement, and contribute to capability building across teams10% Organizational Relationships Collaborate with business users and functional leads for requirement gathering and solution validation. Work with developers and implementation partners to support technical delivery and configuration. Engage external vendors and third-party systems for integration with SAP (e.g., Hybris, Vistex). Coordinate with project managers, architects, and quality teams to align deliverables with strategic goals. Education and Experience Education: Bachelor's or Master's degree in Business Management, Information Technology, or a related field. Experience: 8+ years of SAP O2C experience with full life cycle implementations. Expertise in Indirect Sales, Order Management, and integration with planning/logistics. Deep understanding of SAP ECC and S/4HANA transformations. Prior experience in life sciences/pharmaceuticals industry preferred. Exposure to international projects, global delivery models, and cross-functional SAP landscapes. Technical Skills Requirements Strong hands-on experience with: SAP ECC 6.0 and S/4HANA SD, CS, and O2C-related modules Indirect Sales, E-commerce platform integrations (e.g., Hybris) GATP, Demand Planning, CRM/SAP integration Pricing, Vistex, and global taxation frameworks RRB (Resource-Related Billing), Periodic/Milestone Billing Customer Leasing and Finance Integration Good understanding of: Master Data Management, Serial Profile & Batch Management Billing, Accounts Receivable, and integration with external financial systems Service Management (Notifications, Orders) Experience in working with: SAP user exits, ABAP debugging, guiding development teams Data and process performance tuning Document archiving (OpenText or equivalent) Physical Position Requirements Working Hours: 3:00 PM 12:00 AM EST (ICC Second Shift) Flexibility: Additional EST time zone overlap may be required during production go-lives or project cutovers. Travel: Minimal, based on project needs

Responsibilities Collaborating with stakeholders to understand business processes and design solutions. Act as internal consultant and design architect for SAP global solution, working with Business Partners. Develop, prototype, test and implement solution improvements to increase stability, usability, and functionality to enable end users to meet business objectives. Responsible for O2C, Sales & Customer Hierarchy and report to ZICC Product Expert. Creating and maintaining technical documentation, including design documents, user guides, and release notes. Good understanding of SAP ERP/S4HANA systems with strong analytical, problem-solving, and communication skills are essential. Engage in continuous performance tuning and reengineering of existing integrations to improve processing efficiency and reduce latency. Position Responsibilities In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required. Responsibility Percent of Time Deliver O2C project implementation, rollouts, enhancements, support, ensuring adherence to project timelines and quality standards.40%Ensure Testing, Quality Assurance, Process Optimization, Reporting, Analytics and Compliance.20%Work on WRICEF objects ensuring effective cross-functional integration and seamless external systems integration.30%Ensure high performance and alignment with organizational goals. Foster growth, skill development, and seamless integration.10% Organizational Relationships Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. Participate in project planning activities, risk assessment, and scheduling for SAP projects. Interacting with external vendors or partners who provide software or services that need to be integrated with SAP systems. Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. Coordinate with developers and other members of the development team to implement integration solutions, share knowledge, and address technical challenges. Education and Experience Education: Bachelor's or master's in business management, Information Technology, or a related field. Experience: 8+ years of combined SAP O2C experience with multiple full life cycle implementations. Profound understanding of data management principles, coupled with exceptional analytical skills and meticulous attention to detail. Experience in life sciences / pharmaceuticals industry preferred. Domain Expertise in Commercial Processes and solutions, Order Management and integration with upstream planning and downstream logistics processes. Solid grasp of Order Management functionality, Customer Master data, Customer Hierarchy and integration with other SAP modules like Vistex for pricing, Hybris integration for Order to Cash. Experience dealing with key integration areas in Planning, Intercompany sales, Finance, and Logistics are fundamental. Demonstrated experience of various IT practices, international projects, including but not limited to project management, operational service delivery, large project implementations. Experience participating in complex End-to-End SAP implementation and migration projects, including S/4HANA transformations. Technical Skills Requirements Analyze, cleanse, and enhance enterprise business partner master data, enabling efficient information flow across users, departments, and systems. Identify, propose, and influence technology solutions to build and maintain the optimal data and infrastructure architecture to support the reporting requirements. Experience with configuration of SAP ECC 6.0, CS, and SD modules in several or all of the following areas: Master Data, Customer Hierarchy, Serial profile, and batch management Service Notification and Service Order Pricing, Vistex & Taxation Resource Related Billing (RRB) Periodic and Milestone billing Customer Leasing and integration with Finance Billing and Account Receivables Nota Fiscal, Electronic Invoicing, 3rd Party billing software like AVATAX Hands-on experience in identifying and working through O2C User Exits and directing ABAP developers. Ability to debug as needed. Physical Position Requirements Regular working hours are from 3:00 PM to 12:00 AM EST (ICC Second Shift) . Sometimes, more overlap with the EST Time zone is required during production go-live.

Position Title: Senior Associate SAP O2C (Order to Cash) Primary Purpose The Senior Associate SAP O2C is responsible for delivering scalable and efficient SAP Order to Cash (O2C) solutions including Sales, Billing, AR, Credit & Collections, and Customer Hierarchy processes. This role ensures integration with related systems and adherence to project timelines, quality standards, and compliance requirements. The position requires collaborating with business partners, IT teams, and vendors while supporting global deployments and system enhancements. Key Responsibilities Solution Delivery & Enhancement Lead design, implementation, and support for SAP O2C functions including Intercompany Sales, Credit Management, AR, Billing, and integrations with external platforms (e.g., BillPay, Vistex, Hybris). Cross-Functional Integration & WRICEF Management Work on complex cross-functional requirements, including the creation and enhancement of WRICEF objects while ensuring robust integration with upstream (planning) and downstream (logistics, finance) processes. Testing & Compliance Support Conduct thorough testing cycles including Unit, Integration, Regression; ensure compliance with global/local requirements (e.g., e-invoicing, Nota Fiscal) and collaborate with audit/SOX teams. Stakeholder Collaboration & Continuous Improvement Work closely with internal and external stakeholders, identifying areas for continuous improvement, and ensuring alignment with global strategy and organizational goals. Position Responsibilities ResponsibilityPercent of TimeDeliver O2C project implementation, rollouts, enhancements, and support40%WRICEF development and cross-system integration30%Testing, QA, reporting, analytics, and compliance20%Drive performance alignment, knowledge sharing, and growth10% Organizational Relationships Collaborate with business stakeholders to understand business processes and functional requirements. Coordinate with external vendors and implementation partners on integrations, enhancements, and deployments. Work with developers and ABAP teams on WRICEF objects and solution customizations. Align with finance, audit, logistics, and compliance teams to ensure integrated solution delivery and compliance. Education and Experience Education: Bachelor's or Master's degree in Business Management, Information Technology, or related discipline. Experience: 8+ years of experience in SAP O2C, AR, Credit & Collections, with multiple full-cycle implementations. Experience in life sciences or pharmaceutical industry preferred. Strong domain expertise in commercial and order management processes. Proven track record in cross-functional SAP solution delivery including S/4HANA migrations and enhancements. Demonstrated experience working across regions and global environments with matrix reporting structures. Technical Skills Requirements Strong configuration and functional expertise in: Billing, Credit Management, AR, Cash Applications FSCM Collections & Dispute Management Customer Master Data, Hierarchies, and related pricing/contract data Intercompany billing, third-party sales, and service billing scenarios e-Invoicing (DRC), local statutory invoicing (Nota Fiscal), external tax integration (e.g., Vertex) Credit card integration (e.g., Paymetric), SAP Digital Payments Customer portals (BillPay), Dunning processes, Pre-Notification Letters Experience with OpenText integration for document archiving Hands-on experience with: Debugging, User Exits, BAPIs, and working with ABAP developers SAP WRICEF documentation and development lifecycle Performance tuning and optimizing SAP integrations for latency and reliability Physical Position Requirements Work Hours: 3:00 PM 12:00 AM EST (ICC Second Shift) Location: Hyderabad, India (Zoetis International Capability Center) Flexibility: May require extended hours or weekend support during deployments or go-lives Travel: Minimal, but could include travel up to 1020% based on project demands

Position Title: Senior Analyst Service Management & Leasing (O2C Solutions) Location: Zoetis ICC, Hyderabad, India Position Summary Zoetis, Inc. is the world's largest producer of medicines and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global ERP organization plays a key role within ZTD, managing enterprise applications and system platforms that support Zoetis business operations. The Senior Analyst for Service Management & Leasing is responsible for the implementation and optimization of Order to Cash (O2C) solutions at Zoetis. This individual will lead Service Management initiatives within O2C, focusing on supporting the Service Management and Diagnostic business units. The Senior Analyst will act as an internal consultant, collaborating with business partners to design, test, and implement solutions that enhance business processes and system functionality. Key Responsibilities Service Management & O2C Solutions : Collaborate with business stakeholders to gather and understand business processes and design solutions. Act as the internal consultant and design architect for SAP global solutions, working closely with Business Partners. Develop, prototype, test, and implement solutions to improve the stability, usability, and functionality of SAP systems, enabling end-users to achieve business objectives. Develop, prototype, test, and implement Order Management functionality, integrating it with SAP modules such as Vistex (pricing), Hybris integration, and Service Management tools for O2C. Design and implement Service Management and Leasing functionality, ensuring smooth integration with SAP modules like Vistex and Hybris for O2C. Deliver solutions to comply with local statutory requirements for international markets. Provide support to the AMS team on high-priority issues, proposing solutions to resolve problems effectively. Documentation & Reporting : Create and maintain technical documentation, including design documents, user guides, and release notes. Engage in continuous performance tuning and reengineering of integrations to improve processing efficiency and reduce latency. Position Responsibilities ResponsibilityPercent of TimeCollaborate with business stakeholders to gather requirements, understand business processes, and design solutions.25%Develop, prototype, test, and implement Order Management and Service Management functionality for O2C.35%Deliver international solutions to meet local statutory requirements.15%Provide support for AMS team on high-priority issues and complex solutions.15%Engage in performance tuning and optimization of integrations.10% Organizational Relationships Interact with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. Participate in project planning , risk assessment, and scheduling for SAP projects. Collaborate with external vendors and partners to ensure seamless integration with SAP systems. Coordinate with implementation partners to deploy, configure, or maintain integrated solutions within Zoetis IT landscape. Work closely with developers and team members to implement solutions and address technical challenges. Education and Experience Education: Bachelor's or Master's degree in Business Management, Information Technology, or a related field. Experience: 5-7+ years of SAP O2C experience with multiple full life cycle implementations . Experience in the life sciences/pharmaceutical industry is preferred. Knowledge and experience with SAP HANA , Vistex , CRM , Hybris , and Salesforce is preferred. Domain expertise in Commercial Processes and solutions, Order Management, and integration with upstream planning and downstream logistics processes. Experience with GATP , GTS , DMR , and Vistex is beneficial. Familiarity with indirect sales processing , Bio Device , and Diagnostics device and service processes is required. Strong understanding of integration with key business processes such as Planning , Finance , and Logistics . Experience with S/4HANA transformations and participation in complex SAP implementation and migration projects . Technical Skills & Requirements Expertise in the configuration of SAP ECC 6.0 , CS , and SD modules , including the following areas: Master Data management, Equipment, Material Serial profile, Functional Location, and Warranties. Service Notification and Service Order. Sales order ATP process. Pricing and Resource Related Billing (RRB) . Periodic and Milestone Billing . Customer Leasing and integration with Finance . Knowledge of Variant Configuration is a plus. Integration knowledge of SM/CS with CRM tools such as SFDC . Hands-on experience with O2C User Exits and collaboration with ABAP developers . Ability to debug issues and provide solutions as needed. Physical Position Requirements Location: Hyderabad, India. Working Hours: 3:00 PM to 12:00 AM EST (ICC Second Shift). Weekend Work: Occasionally required during high-priority projects or production go-live to minimize business impact. Time Zone Overlap: Some overlap with the EST time zone will be necessary during production go-live.

Position Title: SAP O2C Pre-Delivery Process Lead Location: Zoetis ICC, Hyderabad, India Position Summary Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global ERP organization is a key building block within ZTD, encompassing enterprise applications and systems platforms to support Zoetis operations. The SAP O2C Pre-Delivery Process Lead will be an integral member of the ZICC SAP Commercial Services team , responsible for managing the SAP Order-to-Cash (O2C) Pre-Delivery process. This role requires collaboration with business stakeholders to design and implement SAP solutions, ensuring they are optimized for stability, usability, and functionality to meet business objectives. The position will support regions such as EMEA and APAC , and report directly to the ZICC Product Expert . Key Responsibilities O2C Pre-Delivery Process Management : Collaborate with business stakeholders to gather requirements, understand processes, and design SAP solutions. Act as an internal consultant and design architect for SAP global solutions, working closely with business partners. Develop, prototype, test, and implement improvements to the SAP O2C Pre-Delivery process to ensure stability, usability, and functionality. Configure SAP document types, item categories, schedule line categories, copy controls, and intercompany processes within the O2C framework. Configure pricing conditions, access sequences, output determination, partner determination, and GATP processes. Implement O2C functionality and integrate with SAP modules such as MM , FICO , PP , Vistex , Salesforce , Hybris , and third-party SAP modules. Ensure compliance with local statutory requirements in international markets. Provide occasional support to the AMS team for high-priority issues, offering solutions for complex challenges. Documentation & Optimization : Maintain and update technical documentation, including design documents, user guides, and release notes. Engage in continuous performance tuning and reengineering of existing integrations to improve processing efficiency and reduce latency. Position Responsibilities ResponsibilityPercent of TimeCollaborate with business stakeholders to design and implement SAP solutions for O2C Pre-Delivery.25%Configure and implement O2C functionalities and integrations with SAP modules (MM, FICO, PP, Vistex, etc.).35%Deliver solutions for local statutory requirements in international markets.15%Provide high-priority issue support and troubleshooting for AMS team.15%Engage in performance tuning and reengineering of integrations to optimize efficiency.10% Organizational Relationships Interact with business stakeholders to gather integration requirements and ensure alignment with organizational goals. Participate in project planning , risk assessments, and scheduling for SAP projects. Collaborate with external vendors and partners providing services to integrate with SAP systems. Work closely with implementation partners to deploy, configure, or maintain integrated solutions in the Zoetis IT landscape. Coordinate with developers and team members to implement solutions, share knowledge, and address technical challenges. Education and Experience Education: Bachelor's or Master's degree in Business Management, Information Technology, or a related field. Experience: 5-7+ years of SAP O2C experience, including participation in multiple full life cycle implementations. Experience in the life sciences/pharmaceuticals industry is preferred. Familiarity with SAP HANA , Vistex , CRM , Hybris , and Salesforce is preferred. Strong understanding of commercial processes , order management, and integration with upstream planning and downstream logistics processes. Experience with S/4HANA transformations , large-scale project implementations, and migrations. Knowledge of Rebates , Revenue Recognition , Account Determination , Serial Number Management , and Make-to-Order/Make-to-Stock processes is a plus. Technical Skills & Requirements Hands-on experience in SAP O2C User Exits and working with ABAP developers . Ability to debug and resolve issues in the O2C process. In-depth knowledge of SAP document configuration (document types, item categories, pricing conditions, etc.). Ability to implement integration solutions with MM , FICO , PP , Vistex , Salesforce , Hybris , and third-party SAP modules. Strong understanding of the Order-to-Cash process in SAP, including configuration and integration across modules. Proficiency in analyzing and improving business processes through SAP system enhancements. Strong business communication skills with the ability to interact effectively with stakeholders at all levels. Strong problem-solving and decision-making skills in a fast-paced, dynamic environment. Experience working with international projects , including handling EMEA and APAC markets. Physical Position Requirements Location: Hyderabad, India. Working Hours: 3:00 PM to 12:00 AM EST (ICC Second Shift). Weekend Work: Occasional weekend work required during high-priority projects or production go-live. Time Zone Overlap: Some overlap with EST time zone will be necessary during production go-live to minimize business disruption.

Responsibilities Collaborating with stakeholders to understand business processes and design solutions. Act as internal consultant and design architect for SAP global solution, working with Business Partners. Develop, prototype, test, and implement solution improvements to increase stability, usability, and functionality to enable end users to meet business objectives. Review and analyze solution enhancement requests to determine complexity and provide resource/cost estimates. Responsible for SAP Order to Cash, rebates & chargebacks and report to ZICC Product Lead or Product Owner. Creating and maintaining technical documentation, including design documents, user guides, and release notes. Good understanding of SAP ERP/S4HANA systems with strong analytical, problem-solving, and communication skills are essential. Engage in continuous performance tuning and reengineering of existing integrations to improve processing efficiency and reduce latency. Position Responsibilities In order of importance, the primary responsibilities critical to the performance of the position are listed below. These percentages reflect approximate time allocation (total = 100%): Solution Design & Implementation 40% Rollouts of SAP Treasury modules. Ensure operational efficiency and meet key performance indicators (KPIs). Testing, Optimization, Compliance 20% Ensure Testing-Quality Assurance, Process Optimization-Automation, Reporting-Analytics, and Governance-Compliance. Integration and WRICEF Delivery 20% Proficiency in delivering WRICEF objects, ensuring seamless cross-functional integration and efficient integration with external systems for streamlined business processes. Team Leadership and Development 20% Lead and manage the team, ensuring high performance and alignment with organizational goals. Provide mentorship to team members fostering their growth, skill development, and seamless integration. Organizational Relationships This position requires collaboration with the following groups as part of regular responsibilities: Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. Participate in project planning activities, risk assessment, and scheduling for SAP projects. Interacting with external vendors or partners who provide software or services that need to be integrated with SAP systems. Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. Coordinate with developers and other members of the development team to implement integration solutions, share knowledge, and address technical challenges. Education and Experience Education (Required): Bachelor's or Master's in Business Management, Information Technology, or a related field. Experience (Required): 12+ years of combined SAP O2C experience with multiple full life cycle implementations. Experience in life sciences/pharmaceuticals industry preferred. Experience in SAP HANA/Vistex Modules/CRM/Hybris/Salesforce is preferred. Domain expertise in Commercial Processes and solutions, Order Management, and integration with upstream planning and downstream logistics processes. Solid grasp of indirect sales processing. Knowledge and experience with Bio Device, Diagnostics device and service processes. Experience with GATP, GTS, DMR, and Vistex. Experience with key integration areas in Planning, Intercompany Sales, Finance, and Logistics. Demonstrated experience in various IT practices and international projects including project management, operational service delivery, and large project implementations. Experience participating in complex SAP implementation and migration projects, including S/4HANA transformations. Technical Skills Requirements Identify, propose, and influence technology solutions to build and maintain optimal data and infrastructure architecture to support reporting requirements. Experience configuring SAP ECC 6.0, CS, and SD modules in areas including: Master Data, Equipment, Material Serial profile, Functional Location, Warranties Service Notification, Service Order, Sales Order ATP process Pricing, Resource Related Billing (RRB), Periodic and Milestone billing Customer Leasing and Finance Integration Variant configuration knowledge is a plus SM/CS integration with CRM tools such as SFDC O2C User Exits experience and ability to direct ABAP developers. Debugging skills as needed Extensive experience configuring SAP ECC/S/4 SD modules in areas including: Master Data, Customer Hierarchy Pricing, Vistex, Rebates & Chargebacks Taxation (Country Specific) Order Management, Services Management Billing and Account Receivables Deduction and Collection Management EDI, Batch Management, Serial Number Management Physical Position Requirements Regular working hours: 3:00 PM to 12:00 AM EST (ICC Second Shift) Additional EST time zone overlap may be required during production go-live periods.

Responsibilities Collaborating with stakeholders to understand business processes and design solutions. Act as internal consultant and design architect for SAP global solution, working with Business Partners. Develop, prototype, test and implement solution improvements to increase stability, usability, and functionality to enable end users to meet business objectives. Review and analyze solution enhancement requests to determine complexity and provide resource/cost estimates. Responsible for SAP Order to Cash, Devices Equipment and report to ZICC Product Lead or Product Owner. Creating and maintaining technical documentation, including design documents, user guides, and release notes. Good understanding of SAP ERP/S4HANA systems with strong analytical, problem-solving, and communication skills are essential. Engage in continuous performance tuning and reengineering of existing integrations to improve processing efficiency and reduce latency. Position Responsibilities In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required. Responsibility% of TimeSolution design and implementation, rollouts of SAP Treasury modules. Ensure operational efficiency and meet key performance indicators (KPIs).40%Ensure Testing-Quality Assurance, Process Optimization-Automation, Reporting-Analytics and Governance-Compliance20%Proficiency in delivering WRICEF objects, ensuring seamless cross-functional integration and efficient integration with external systems for streamlined business processes.20%Lead and manage the team, ensuring high performance and alignment with organizational goals. Provide mentorship to team members fostering their growth, skill development, and seamless integration.20% Organizational Relationships Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. Participate in project planning activities, risk assessment, and scheduling for SAP projects. Interacting with external vendors or partners who provide software or services that need to be integrated with SAP systems. Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. Coordinate with developers and other members of the development team to implement integration solutions, share knowledge, and address technical challenges. Education and Experience Education: Bachelor's or Master's in Business Management, Information Technology, or a related field. Experience: 12+ years of combined SAP O2C experience with multiple full life cycle implementations. Experience in life sciences / pharmaceuticals industry preferred. Experience in Service management and warranties required. Experience in SAP HANA CS, CRM/Hybris is preferred. Domain Expertise in Commercial Processes and solutions, Order Management, Services Management, repairs & warranties processes, integration with logistics processes. Solid grasp of indirect sales processing. Knowledge and experience with Bio Device, Diagnostics device and service processes and warehouse management required to support all team leads. Experience with GATP, GTS, DMR and Vistex. Experience with dealing with key integration areas in Planning, Intercompany sales, Finance, and Logistics are fundamental. Demonstrated experience of various IT practices, international projects, including but not limited to project management, operational service delivery, large project implementations. Experience participating in complex SAP implementation and migration projects, including S/4HANA transformations. Technical Skills Requirements Identify, propose, and influence technology solutions to build and maintain the optimal data and infrastructure architecture to support the reporting requirements. Experience with configuration of SAP ECC 6.0, CS, and SD modules in several or all of the following areas: Master Data, Equipment sales and servicing Material Serial profile, Functional Location and Warranties Service Notification and Service Order Pricing & Taxation Resource Related Billing (RRB) Periodic and Milestone billing Customer Leasing and integration with Finance Demand Planning, IC billing Working knowledge of SM/CS integration with CRM tools such as SFDC Hands-on experience in identifying and working through O2C User Exits and directing ABAP developers. Ability to debug as needed. Extensive experience with configuration of SAP ECC/S4 SD modules in several or all the following areas: Master Data, Customer Hierarchy Pricing, Vistex, Rebates & Chargebacks Taxation Country-specific Order Management, Services Management Billing and Account Receivables Deduction and Collection Management EDI, API-based integrations to 3rd Party Systems and applications Batch Management & Serial Number Management Physical Position Requirements Regular working hours are from 3:00 PM to 12:00 AM EST (ICC Second Shift) . Sometimes, more overlap with the EST time zone is required during production go-live.

Job Description: We are hiring dynamic and detail-oriented O2C (Order to Cash) professionals to join our client's growing Finance & Accounting team in Bangalore . This is an excellent opportunity to work with a global MNC and build a rewarding career in accounts receivable and customer account management. Location: Bangalore (Work from Office) Experience: 15 years in O2C/Accounts Receivable Shift: US/UK Rotational Shifts (5 Days Working) Salary: 3.5 6.5 LPA (based on experience) Education: B.Com / M.Com / MBA (Finance/Accounting preferred) Roles & Responsibilities: Manage end-to-end Order to Cash cycle Perform cash application, billing, credit management, and collections Reconcile customer accounts and resolve billing disputes Communicate with clients via email and phone regarding outstanding invoices Maintain records and prepare reports on accounts receivable status Ensure compliance with internal controls and company policies Collaborate with internal teams for issue resolution and customer satisfaction Skills Required: Experience in O2C/Accounts Receivable/Collections process Strong knowledge of MS Excel, ERP systems (SAP, Oracle, etc.) Excellent communication and analytical skills Attention to detail and time management Willingness to work in rotational shifts To Apply: Please Contact us / Walk-in Directly (Monday to Saturday, 9 AM to 6 PM) Free Job Placement Assistance White Horse Manpower Get placed in Fortune 500 companies. Address: #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051. Contact Numbers: 8884572014 / 9620333533 / 9620333433 / 9739998585 / 9620330300 / 7676809765 / 9986660200 / 9743779000

Manage end-to-end Order to Cash cycle Perform cash application, billing, credit management, collections Reconcile customer accounts and resolve billing disputes Communicate with clients via email and phone Maintain records prepare reports Required Candidate profile Ensure compliance with internal controls and company policies Collaborate with internal teams O2C/Accounts Receivable/Collections process MS Excel, ERP systems Work in shifts Perks and benefits Perks and Benefits