Senior Analyst - QA

3 - 8 years

11 - 13 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • include Have a strong functional knowledge of IMS solutions Troubleshoot and resolve Level I and Level II application issues
  • Oversee Level III issues and work with the technical team to resolve
  • Work with the IT Support / Quality Manger on prioritizing multiple support tickets Interact with the internal and external user community to resolve issues, perform training, and gather requirements
  •  Provide functional support and training on JD Edwards and ecommerce applications, and API & EDI integrations

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