Senior Analyst

2 - 4 years

2 - 4 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Experience on Deploying/upgrading Aspect/Asterisk/Genesys Dialer projects.
  • Candidate should have experience in key Components like:
  • VR flow development using Composer
  • Excellent knowledge on My/MS SQL
  • Must have good exposure on CTI development using API, Agent soft/hard phone customization and integration.
  • Besides dialer, expectation from candidate is to have knowhow of other OEM products, their comparison analysis based on various Tech factors.
  • Should be seasoned dialer CTI professional with very good understanding of SIP Platform & hands on expertise in, Inbound & Outbound Voice Portal, Reporting (Data view, Infomart, CCPulse & Pulse).

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