Senior Analyst - Operational Finance

Role overview:

The Senior Executive will support end-to-end activities for Accounts Payable process like invoice accounting, maintaining invoice tracker, vendor payments, bank open items clearing, preparation of accrual tracker and month end reporting.

The Senior Executive will work in a shared service environment of a captive BPO support and be responsible for meeting agreed Service Level Agreements (SLA) on Turn Around Time (TAT), Accuracy and other scheduled and unscheduled deliverables.

The individual should keep the process in steady-state phase and contribute to continuous improvement program across the process. He/ she will provide timely escalation of issues to the reporting manager and provide the action plan to get the issues resolved. The Senior Executive will also coordinate with people across geographies and must maintain good communication/ engagement with them

Key activities of this role -

• Handle day-to-day activities of processes like clearing mailbox, updating invoice tracker, getting invoices approvals, accounting, payments, etc.
• Interact with suppliers over call and/or emails in receiving invoices, Purchase orders, seeking clarifications, follow-ups etc.
• Manage the monthly reporting deliverables such as preparing posting accrual journals, creditor ageing analysis with comments on overdue invoices.
• Ensure delivery of quality results to key stakeholders including dashboards, KPI reports non-compliance reports and other key process metrics.
• Handling monthly calls with stakeholders and address the invoice issues to reduce the pending count.
• Ensuring error free execution of activities of the process.
• Develop and implement the aspects of quality compliance and accuracy attributes
• Contribute to the team meetings and brain storming sessions
• Assist reporting manager in preparing various reports such as Dashboards and end-to-end metrics and other deliverables.
• Responsible for maintaining documentation and ensuring audit compliance
• Should be able to multitask between deliverables and day to day activities
• Should be back up for the Process Lead and should handle the team in the absence of Team Lead.

What we re looking for:

• B.Com/M.Com/ICWAI/MBA/semi qualified Chartered Accountant with a minimum of 5-8 years of experience in BPO/KPO Industry handling transactional processing / accounting
• Experience in working on captive BPO environment in accounts payables processes.
• Demonstrated success in communication and inter-personal skills
• Receptive to the escalations and suggestions on areas of improvements
• Effective communicator - deal diplomatically with all internal clients at all levels. Have high Service Levels by being responsive.
• Hardworking and flexibility in working hours
• Ability to prioritize the tasks
• Willingness to accept additional and urgent tasks as and when required
• Process driven and independent
• Time Management skills and ability to perform during peak output requirements