Senior Analyst - Customer Insights

Job Description

At Blend360, we help people use data to serve the customer. The Customer Insights team works directly with some of the world s most loved consumer brands, and as an analyst you will lead our clients and prospects as an expert in using, understanding, and acting on customer data. You ll call on your business knowledge and deep technical expertise to unlock powerful insights from a wide range of industries. And you ll accelerate speed to value by creating the framework to scale your most impactful analyses with our internal teams and external users. What you ll be doing Develop customer-centric analyses and solve challenging problems from a variety of consumer verticals. Consult with leaders from major consumer brands to identify trends, opportunities, and valuable segments that help them drive and measure incremental growth. Support GTM team s selling motion with your deep analytics expertise, generating insights that showcase the value from Customer Data Platforms (such as Amperity, Segment, Redpoint, etc.) Build scalable methodology and tools to accelerate the analytics motion. Collaborate with different Departments for data requests build solutions that automate daily tasks thereby saving man hours. Build data pipelines for data extraction, cleaning, transforming, feature extraction, and machine learning Build KPIs/metrics by applying data transformation techniques such as aggregation, resampling, filtering etc. Comprehension of reports, visualization of data in the form of plots, generate reports using BI tools, develop live updating dashboards. Minimum 3 years experience in a consulting, business analytics, or data science role, preferably working with customer behaviour data for a direct-to-consumer business Demonstrated ability