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Dynamic Yield
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Senior Analyst, Business Process Improvement-1

Senior Analyst, Business Process Improvement-1

Dynamic Yield

2 - 7 years

2 - 7 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Project Management robust diagnostics Business Acumen A&CS Client Services Consulting

Work Mode

On-site

Job Type

Full Time

Job Description

About Role Assess business processes, digital journeys and user experience in core systems for key A&CS personas Identify improvement opportunities, design and manage business transformational initiatives Liaise with Technical teams driving systems development and enhancement to ensure optimal user experience and business continuity Liaise with stakeholders across Services organization and within A&CS team to ensure successful implementation of business transformational initiatives All about you Essential skills and experience: Digital Transformation - Experience in designing digital journeys and rolling them in broader organizations Project Managemen t - Some project management experience, and ability to oversee multiple priorities simultaneously Analytical mind - Ability to run robust diagnostics and analysis to ground the design of transformational initiatives Partnership - Required to work in very close partnership with different stakeholders in A&CS team, across Services and Insights & Enablement organization Business acumen - Good understanding of the Client Services business drivers Agility - Used to work in agile environment with short sprints, changing brief and ad-hoc teams Others: Good knowledge of A&CS and other Services teams

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Senior Analyst, Business Process Improvement-1