Seller Success - Key Account Manager

Company Description

Eternz is a jewelry brand based in Bengaluru. We have a deep love and passion for jewelry and aim to enrich the jewelry experience for our customers. Our collection offers a wide range of exquisite pieces with customization and personalization options, catering to the modern women.

Role Description

As a Seller Success Key Account Manager at Eternz, you will own and nurture relationships with our brand partners, ensuring they succeed and scale on our platform. You will be responsible for negotiating offers and pricing, leading sale events, driving catalog accuracy, and sharing actionable data-driven insights to improve brand performance. Youll serve as the single point of contact for brandsmanaging their needs end-to-end while aligning with Eternzs growth goals.

Key Responsibilities

Brand Relationship & Account Ownership

• Serve as the single point of contact for assigned brand partners.
• Build strong, collaborative relationships, ensuring brand satisfaction and trust.
• Align brand objectives with Eternzs overall business strategy.

Negotiation & Growth

• Negotiate offers, pricing, and discount structures to drive growth while maintaining healthy margins.
• Lead brand participation in sale events, ensuring strong visibility and conversion.

Onboarding & Catalog Management

• Guide brands through onboarding and catalog setup.
• Ensure accurate listings, rich content, and compliance with Eternz standards.
• Continuously optimize product selection and assortment.

Performance Management & Data Insights

• Monitor brand performance on sales, margins, sell-through, and customer feedback.
• Use data to identify risks and opportunities, delivering insights and action plans to partners.
• Share regular reviews and recommendations to improve outcomes.

Cross-Functional Collaboration

• Work with internal teams (marketing, operations, supply chain, finance) to support brand needs.
• Plan and execute promotional campaigns and visibility initiatives for partner brands.

Qualifications

• Bachelors degree from a

  top-tier BTech institute

  .

• 12 years of work experience

  in account management, seller success, category management, or partnerships (e-commerce/retail preferred).
• Strong negotiation, analytical, and relationship management skills.
• Proficiency in Excel and comfort with data-driven decision-making.
• Highly organized, adaptable, and able to handle multiple priorities in a fast-paced environment.

Traits & Behaviors

• Seller-first mindset

  : Dedicated to building long-term seller success.

• Strong negotiator

  : Skilled at structuring offers and pricing for mutual value.

• Analytical & Insightful

  : Ability to convert data into meaningful growth strategies.

• Detail-oriented

  : Ensures flawless catalog setup and operational accuracy.

• Collaborative & Clear Communicator

  : Works seamlessly across internal and external stakeholders.

• Results-driven

  : Focused on meeting KPIs and growth targets.

What is in it for you

• Very high ownership role in a fast-paced environment
• Closely work with the founder & a super passionate team of people in building Eternz
• Competitive salary commensurate
• Fast career growth & appraisals
• A dynamic and collaborative work environment- No hierarchy/Politics!
• Health insurance

Additional Details

• We are an early-stage start-up and valuable achievements take time & efforts. And hence it is a 6 day work week & we strongly believe there is no substitute for hard work & passion!
• Location: HSR, Bangalore

Website: www.eternz.in