Posted:3 months ago|
Platform:
Work from Office
Full Time
Skill Secure File Transfer Years of experience 10+ Work Location Hyderabad Mandatory Skills Secure File Transfer, SFTP, HTTPS, FTPS Job Description Key Responsibilities: Quality assurance of incidents, service requests and change requests Attainment of SLAs, KPIs and associated reporting Ensure system/application alerts are acknowledged and actioned Appropriate escalation to STO management and leadership Oversight of patching, upgrades and configuration changes Manage high-priority incidents and requests related to file transfers Ensure strict compliance with audit controls and evidence requirements Lead advanced troubleshooting of complex file transfer issues and provide expert support to L1 and L2 team members Mentor and share advanced knowledge with L1 and L2 analysts Identify automation and optimization opportunities Experience: Working knowledge of networking concepts and protocols, including TCP/IP, DNS, firewalls and SFTP, FTPS, HTTPS, and SMB Reporting using PowerBi, PowerPoint and Excel Bachelors or masters degree in computer science, Information Technology, or related field. 10+ years of experience in a security operations role 2+ years of management / team leader experience. Proven demonstrable leadership and mentorship skills Expert troubleshooting capabilities Exceptional communication skills
NTT DATA, Inc.
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My Connections NTT DATA, Inc.
30.0 - 45.0 Lacs P.A.