Job
Description
As a Technical Trainer & Customer Enablement Specialist at our global climate technologies company, your key responsibilities will include: - Conducting technical training sessions for India-based OEMs, channel partners, SSI OEMs, cold chain integrators, heat pump developers, and transport sector customers. - Collaborating with Sales Managers to plan product promotions and new business opportunities (NBOs). - Identifying key OEM customers and their service/R&D networks for targeted engagement. - Designing and delivering customized training programs at customer-preferred locations. - Providing ongoing support for customer technical and service inquiries. - Identifying high-priority customers based on business potential. - Developing and managing quarterly and annual training calendars. - Creating tailored training content and delivering sessions aimed at improving field performance and reducing warranty costs. In addition, you will be responsible for providing Application Development Support for Cold Chain, Heating, and Integrated Solutions by: - Working closely with Sales, Marketing, and Application Engineering (AE) teams to identify application development and product promotion needs. - Developing and maintaining annual and quarterly plans for new application development. - Supporting customers in heat load calculations and system configuration for cold chain, heating, and integrated solutions. - Collaborating with customers and engineering teams to validate new applications and convert them into viable business opportunities. Furthermore, your role will involve engaging in Standards & Regulatory activities by: - Actively participating in technical committee meetings of BIS, RAMA, BEE, MOEF, and other relevant regulatory bodies. - Contributing to the development and refinement of standards, regulations, and labeling programs. - Advocating for sustainable and compliant solutions that align with business growth objectives. Qualifications required for this role include a B.E. / M.Tech with a specialization in Thermal Engineering, combined with 68 years of experience in Engineering, Quality, and Service functions within reputed HVAC OEMs. You should have demonstrated expertise in managing technical processes along with hands-on experience in technical training and capability development. Additionally, you should possess the following requirements and attributes: - Strong technical acumen and domain knowledge. - Excellent communication and presentation skills. - Proactive learner with a continuous improvement mindset. - Effective stakeholder management and interpersonal skills. Our company is committed to sustainability and offers flexible and competitive benefits plans to meet your individual/family needs. We believe in investing in the development of our people and provide various career development opportunities from onboarding to senior leadership. Join us in revolutionizing HVACR technology and cold chain solutions to create a better future for all. Learn more about our company and how you can contribute to our mission of sustainability. As a Technical Trainer & Customer Enablement Specialist at our global climate technologies company, your key responsibilities will include: - Conducting technical training sessions for India-based OEMs, channel partners, SSI OEMs, cold chain integrators, heat pump developers, and transport sector customers. - Collaborating with Sales Managers to plan product promotions and new business opportunities (NBOs). - Identifying key OEM customers and their service/R&D networks for targeted engagement. - Designing and delivering customized training programs at customer-preferred locations. - Providing ongoing support for customer technical and service inquiries. - Identifying high-priority customers based on business potential. - Developing and managing quarterly and annual training calendars. - Creating tailored training content and delivering sessions aimed at improving field performance and reducing warranty costs. In addition, you will be responsible for providing Application Development Support for Cold Chain, Heating, and Integrated Solutions by: - Working closely with Sales, Marketing, and Application Engineering (AE) teams to identify application development and product promotion needs. - Developing and maintaining annual and quarterly plans for new application development. - Supporting customers in heat load calculations and system configuration for cold chain, heating, and integrated solutions. - Collaborating with customers and engineering teams to validate new applications and convert them into viable business opportunities. Furthermore, your role will involve engaging in Standards & Regulatory activities by: - Actively participating in technical committee meetings of BIS, RAMA, BEE, MOEF, and other relevant regulatory bodies. - Contributing to the development and refinement of standards, regulations, and labeling programs. - Advocating for sustainable an
