Scrum Master Patient Platforms (RDU IT)

Job Title: Scrum Master Patient Platforms (RDU IT)
Location: Manyata Tech Park, Bangalore Work Schedule: Three days on-site, two days remote (3/2) Career Level: E Individual Contributor position Introduction to role Join Alexion, AstraZeneca Rare Disease, where we are dedicated to transforming the lives of patients with severe and ultra-rare disorders As a global leader in complement inhibition, we have pioneered treatments like Soliris(eculizumab) for life-threatening conditions such as PNH and aHUS We are on a mission to innovate and develop groundbreaking biotechnology products As a Scrum Master in our IT Delivery team, you will be at the forefront of enhancing our Salesforce, patient applications, driving agile methodologies to optimize service delivery and improve customer satisfaction Are you ready to make a difference Accountabilities As a Scrum Master, You Will Lead and mentor agile teams in implementing and adhering to Scrum methodologies and practices Conduct daily stand-ups, sprint planning, reviews, and retrospectives to ensure effective communication and collaboration Identify obstacles and work collaboratively to remove impediments to ensure the team's progress and productivity Serve as a liaison between the development team and key stakeholders, ensuring clear communication and alignment on goals and objectives Encourage a culture of continuous improvement by implementing and refining agile processes and recommending best practices Track and report on key agile metrics like sprint velocity, burn-down charts, and deliverables to drive performance and accountability Conduct training sessions and workshops to educate team members and stakeholders on agile processes and value Essential Skills/Experience Education: Bachelors degree in Computer Science, Information Systems, Business Administration, or related field Certification in Scrum (Certified Scrum Master) is required Experience: Minimum of 5 years of experience as a Scrum Master, preferably within the pharmaceutical industry or dealing with Salesforce applications Technical Skills: Familiarity with patient CRMs and other commercial applications is preferred Proficiency in using agile tools such as Jira Leadership Skills: Strong leadership skills with the ability to influence and motivate cross-functional teams Problem-solving: Excellent problem-solving and conflict-resolution skills Communication: Strong verbal and written communication skills Collaboration: Ability to work collaboratively with diverse teams and stakeholders When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines In-person working gives us the platform we need to connect, work at pace and challenge perceptions That's why we work, on average, a minimum of three days per week from the office But that doesn't mean we're not flexible We balance the expectation of being in the office while respecting individual flexibility Join us in our unique and ambitious world At AstraZeneca's Alexion division, we champion diversity and foster an energizing culture where new ideas thrive Our commitment to inclusion ensures that life-changing innovations can come from anywhere We celebrate each other's successes and take pride in giving back to our communities Here, your career is more than just a path; it's a journey to making a difference where it truly counts Ready to make a differenceApply now to join our team! We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment Please contact us to request accommodation Date Posted 11-Jul-2025 Closing Date 17-Jul-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law Alexion provides reasonable accommodations to meet the needs of candidates and employees To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion, Alexion participates in E-Verify