School Receptionist

A School Receptionist serves as the first point of contact for students, parents, staff, and visitors. This role involves managing front-office activities, facilitating effective communication, and providing administrative support to the school’s faculty and administration team. A successful School Receptionist is organized, professional, and welcoming.

Key Responsibilities

• Front Desk Operations
• Greet and assist visitors, parents, and students promptly and courteously.
• Handle all incoming phone calls, transfer calls to appropriate personnel, and record messages as needed.
• Maintain a neat, organized, and inviting reception area.
• Visitor & Security Management
• Ensure that visitors sign in and receive proper identification or visitor badges.
• Monitor and log visitor and student traffic to maintain campus safety and security procedures.
• Communicate security or safety concerns promptly to the appropriate personnel.
• Administrative Support
• Sort and distribute incoming mail and packages; prepare outgoing mail.
• Assist with basic clerical tasks such as photocopying, filing, and data entry.
• Maintain and update student and staff records in school databases.
• Manage office supplies and place orders to replenish stock as needed.
• Attendance & Records
• Collect and record daily student attendance data.
• Coordinate with teachers and parents about student absences, late arrivals, or early dismissals.
• Prepare attendance reports and related documentation as required.
• Communications
• Compose and send routine correspondence (emails, letters, and announcements) on behalf of the school administration.
• Convey important notices or announcements to staff and students as directed.
• Maintain an up-to-date knowledge of school events, schedules, and policies to answer queries accurately.
• Event and Meeting Coordination
• Assist in scheduling appointments for the principal and school leadership.
• Support the organization of school events (parent-teacher conferences, open houses, etc.) by managing guest lists, preparing materials, and arranging refreshments when needed.
• Customer Service & Team Support
• Address questions, concerns, or requests from students, parents, and staff with professionalism.
• Direct inquiries to the appropriate department or staff member when necessary.
• Foster a positive, team-oriented work environment by collaborating with staff and supporting school initiatives.

Qualifications

• Education and Experience
• High school diploma or equivalent (some college or administrative training preferred).
• Prior experience in reception or administrative roles, preferably in an educational or public-facing environment.
• Technical Skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software.
• Familiarity with office equipment (multi-line phone systems, fax machines, copiers).
• Experience with student information systems or databases is an advantage.
• Personal Attributes
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to handle multiple tasks and prioritize efficiently.
• Attention to detail, accuracy, and confidentiality.
• Friendly, welcoming demeanor; remains calm under pressure.
• Additional Requirements
• Ability to pass a background check.
• Willingness to learn and comply with school policies and procedures.

Working Conditions:

• Primarily an office-based position in a busy school environment.
• Frequent interaction with students, parents, teachers, and community members.
• May require occasional standing, bending, or lifting of light materials.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

• Do you currently reside in Kochi ?
• Have you had previous employment Experience in a School?

Work Location: In person