SAP Successfactor CPI

Hiring for NCS, a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 12,000-strong team across 58 specialization's, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity.

Roles and Responsibilities

We are seeking a highly skilled and dynamic SuccessFactors Platform and Integration Specialist to join our team. This role involves managing and optimizing the SuccessFactors platform and its integrations with other enterprise systems. The ideal candidate will possess deep expertise in SuccessFactors modules, Identity Authentication Service (IAS), Identity Provisioning Service (IPS), SAP Cloud Platform Integration (CPI), SAP Business Technology Platform (BTP) services including Integration Suite, Extension Suite, and SAP Build related technologies.

Strong problem-solving abilities, quick learning, and excellent communication skills are essential.

Key Responsibilities

• Provide support and manage integrations for the SuccessFactors platform.
• Automate access provisioning by integrating with internal Identity and Access Management systems.
• Manage user authentication and provisioning using IAS and IPS.
• Design, implement, and manage integrations between SuccessFactors and other enterprise applications using SAP CPI and other tools.
• Ensure data integrity and security during system integrations.
• Create, configure, and test data transfer integrations between SuccessFactors and external systems.
• Provide timely support for platform and integration issues to minimize downtime.
• Troubleshoot and resolve integration-related issues or escalate as needed.
• Collaborate with HR, IT, and Business teams to resolve platform challenges.

Continuous Learning and Improvement

• Stay updated on the latest features and best practices for SuccessFactors and integration technologies.
• Quickly learn and apply new technologies to enhance platform functionality.
• Identify opportunities for process improvement, automation, and efficiency.

Key Skills & Qualifications

Education

Bachelor's degree in Computer Science, Information Technology, Human Resources, or a related field.

Experience

• 5+ years of experience with SAP SuccessFactors platform and integrations.
• Hands-on experience with SAP BTP, SAP CPI, IAS, and IPS.
• Familiarity with integration tools such as SAP PI/PO, Dell Boomi, or similar middleware technologies.
• Strong knowledge of integration to SuccessFactors modules including Employee Central, Onboarding, and Learning.

Technical Skills

• In-depth knowledge of SuccessFactors architecture, configuration, and APIs.
• Experience with integration tools for seamless data synchronization.
• Strong troubleshooting skills for platform and integration issues.

Soft Skills

• Quick learner with adaptability to new technologies.
• Effective communicator with ability to explain technical concepts to non-technical stakeholders.
• Strong problem-solving skills and ability to work independently.
• Capable of managing multiple priorities in a fast-paced environment.