SAP Hybris Developer

• Education

  : Bachelors degree in computer science, Information Technology, or a related field.

• Experience

  : At least 3 years of experience working with SAP Hybris.

• Technical Skills

  : Basic understanding of Java, Spring Framework, RESTful web services, and API integrations.

• Problem-Solving

  : Excellent problem-solving skills and attention to detail.

• Communication

  : Strong communication and teamwork abilities.

• Certifications

  : Certifications in SAP Hybris, Agile methodologies, and other relevant areas are a plus.
• Should have experience in interaction with customer.
• Experience in application support & maintenance projects adds value.
• Knowing O1 and O2 support process.

Tasks & Responsibilities:

• L2 Support

  • Incident Management
  • Service Requests
  • User Provisioning and Access Management
  • Ongoing Operations activities
  • Transition from existing team

  • Troubleshooting

    : Troubleshoot and resolve issues related to the Hybris platform.

  • Technical Support

    : Provide technical guidance and support to other team members.

  • Documentation

    : Maintain comprehensive documentation of the development process and solutions.

  • Client Interaction:

    Translate business objectives into technical solutions and ensure client satisfaction.

• L3 Support

  • Analysis, Design, Build/Change, Unit/System Testing
  • Create and implement SAP Implement customizations and extensions on the Hybris platform.
  • Hybris-based e-commerce solutions.
  • Configurations, Code Fixes and Data Loads
  • Release management activities
  • L2 and L3 coordination with product Owners, Customer co-ordination groups.
  • L2 and L3 related coordination with cross-functional teams including business analysts, designers, and other developers.
  • Conduct code reviews and ensure adherence to best practices and coding standards.
• The service is expected to provide as per the list in below table.