SAP Hybris Developer

Responsibilities:

L2 Support:

• Perform

  Incident Management

  and handle

  Service Requests

  .
• Manage

  User Provisioning and Access Management

  .
• Execute

  Ongoing Operations activities

  .
• Facilitate

  Transition from existing teams

  .

• Troubleshoot and resolve issues

  related to the Hybris platform.
• Provide technical guidance and support to other team members.
• Maintain comprehensive

  documentation

  of the development process and solutions.
• Engage in

  Client Interaction

  to translate business objectives into technical solutions and ensure client satisfaction.

L3 Support:

• Conduct

  Analysis, Design, Build/Change, and Unit/System Testing

  .
• Create and implement

  SAP customizations and extensions

  on the Hybris platform.
• Develop

  Hybris-based e-commerce solutions

  .
• Perform

  Configurations, Code Fixes, and Data Loads

  .
• Execute

  Release management activities

  .

Coordination & Collaboration:

• Coordinate L2 and L3 activities with

  Product Owners and Customer coordination groups

  .
• Collaborate with

  cross-functional teams

  including business analysts, designers, and other developers.
• Conduct

  code reviews

  and ensure adherence to best practices and coding standards.

Support Process:

• Understand and contribute to

  O1 and O2 support processes

  .
• Contribute to application support and maintenance projects.

Required Skills:

• Basic understanding of

  Java, Spring Framework, RESTful web services, and API integrations

  .
• Excellent

  problem-solving skills

  and attention to detail.
• Strong

  communication and teamwork abilities

  .
• Experience in interaction with customers.
• Knowledge of O1 and O2 support processes.
• Ability to troubleshoot and resolve issues on the Hybris platform.
• Strong analytical skills for L3 support (Analysis, Design, Build/Change).
• Capability to perform configurations, code fixes, and data loads.
• Familiarity with release management activities.
• Ability to coordinate with product owners and cross-functional teams.
• Proficiency in conducting code reviews and ensuring coding standards.

Qualifications:

• Education:

  Bachelor's degree in Computer Science, Information Technology, or a related field.

• Certifications (Plus):

  Certifications in SAP Hybris, Agile methodologies, and other relevant areas.