Posted:1 month ago|
Platform:
Work from Office
Full Time
Experience in SAP CRM Service as a functional consultant
a) Overall 8-10 years of Functional with SAP CRM Services with a Bachelor's Degree
b) Good knowledge with Integration of CRM With SAP ECC SD/PS/PM/CS modules
c) Actively worked in production support, handling user issues via tickets, effectively communicating with business users, testing for bug fixes and production movements
d)Working closely with the technical team's to analyze, identify and fix the root cause problems
e) Possess a strong business and customer/client focus
Skills
a) SAP CRM Service Contracts Management, Case Management(mandatory)
b) Exposure to and understanding of Service Finance Integration and Middleware
c) Knowledge of ECC Customer Support (CS): Serial Numbers / Equipments / BOM / IBase
d) Integration of SAP CRM with SAP ECC
d) B2B EDI / ALE / IDocs
Growel Softech Pvt. Ltd.
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