SAP CPI/BASIS Consultant

Job Title: SAP CPI/BASIS Consultant

Department: Information Technology

Reports To: Sr. Manager ERP Applications

SUMMARY

Reporting directly to the Sr. Manager IT, the SAP CPI/BASIS Consultant role is responsible for supporting day to day operations, troubleshoot issues, coordinating and collaborating with teams, and performance tuning of SAP application. As a member of global competence center, provide direction and support for solutions that enhance mission-critical business operations. This individual will collaborate directly with the users and SMEs of the Supply Chain and Finance department to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

In addition, the SAP CPI/BASIS is responsible for providing technical and functional support to all departments that use SAP. The analyst will collaborate with business users, developers, and other IT teams to analyze, design, develop, test, and implement solutions that meet business requirements and adhere to ERP best practices. This is a hands-on role where He/she will also manage internal and external resources to deliver:

• Projects on time and within budget
• Quality deliverables that fully meet desired business objectives / requirements while maximizing business value
• Expected services in line with service level agreements and business\user expectations

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Integration Solution Design & Development: Design, develop, and implement integration solutions using SAP Cloud Platform Integration (CPI). Ensure solutions meet business requirements and adhere to best practices for performance and scalability.
• System Administration: Administer and configure SAP systems, landscapes and modules. Ensure stability, integrity, and efficient operation of SAP systems.
• Configuration and Customization: Configure integration scenarios and customize them to meet specific business requirements. Implement security measures to protect data during integration.
• System Performance and Monitoring: Perform regular system checks to ensure optimal performance and identify potential issues. Optimize applications for maximum speed and scalability. Monitor integration processes to ensure smooth operation and timely data exchange. Troubleshoot and resolve integration issues, minimizing downtime and disruptions.
• Collaboration: Work closely with functional teams to understand integration needs and provide technical solutions. Collaborate with external partners and vendors to facilitate seamless integrations.
• System Maintenance: Install, patch and upgrade SAP systems. Perform system backups, disaster recovery tests, and system copies.
• Technical Support: Provide technical support and troubleshooting for SAP systems. Assist in resolving issues related to system performance, configuration, and integration.
• Documentation & Standards: Create and maintain detailed documentation for integration solutions, including design specifications, technical guides, and operational procedures. Adhere to integration standards and best practices.
• Project Management: Lead or participate in integration projects, managing timelines, resources, and deliverables. Coordinate with project managers, developers, and other stakeholders to ensure successful project execution.
• Testing & Validation: Conduct unit testing, integration testing, and system testing of integration solutions. Work with functional teams and end-users to ensure that integrations meet business requirements and perform as expected.
• Knowledge Sharing & Mentoring: Mentor junior consultants and provide guidance on SAP best practices and troubleshooting techniques. Share knowledge and insights to enhance the overall capability of the integration team.
• Innovation & Continuous Improvement: Stay current with SAP updates, new features, and industry trends. Propose and implement improvements to existing integration solutions and practices.
• System Maintenance: Install, patch and upgrade SAP systems. Perform system backups, disaster recovery tests, and system copies.
• Technical Support: Provide technical support and troubleshooting for SAP systems. Assist in resolving issues related to system performance, configuration, and integration.
• Documentation & Standards: Create and maintain detailed documentation for integration solutions, including design specifications, technical guides, and operational procedures. Adhere to integration standards and best practices.
• Project Management: Lead or participate in integration projects, managing timelines, resources, and deliverables. Coordinate with project managers, developers, and other stakeholders to ensure successful project execution.
• Testing & Validation: Conduct unit testing, integration testing, and system testing of integration solutions. Work with functional teams and end-users to ensure that integrations meet business requirements and perform as expected.
• Knowledge Sharing & Mentoring: Mentor junior consultants and provide guidance on SAP best practices and troubleshooting techniques. Share knowledge and insights to enhance the overall capability of the integration team.

EDUCATION and/or EXPERIENCE REQUIRED

• At least 10 years of experience on SAP CPI and BASIS, configuring and implementing solutions in SAP Modules.
• Deep knowledge of ERP Core Modules and Process Flows.
• Proficient in SAP S/4 HANA/SAP ECC configuration, integration, and support.
• Experience with managing relationships with internal business customers.
• Proven experience in facilitating the definition of business requirements and designing and implementing solutions, including processes and managing change.
• Pharmaceutical and/or healthcare applications experience.
• Demonstrated ability to solve complex business problems.
• Excellent communication, analytical, problem-solving, and interpersonal skills.
• Ability to work independently and as part of a team and manage multiple tasks and deadlines.
• Bachelor’s degree in computer sciences, Engineering or equivalent work experience.

Functional Knowledge of Procure to Pay, Order to Cash and Record to Report