Sap Basis - Incident Management

5 - 10 years

15 - 30 Lacs

Posted:8 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

1- SAP BASIS - Incident Management

Strong BASIS working experience in products including SAP S/4, Solman, BTP, Azure and SAP Web applications.

Expertise in supporting S/4 applications and resolving critical issues related to memory management, performance tunning, etc

Willing to work in SAP Basis support and projects

Able to handle P1 and P2s on BASIS end

Should experience in Database Administration - Hana and Sybase

Should have knowledge in HA/DR setup

Update /Upgrade, migration and conversion concepts for NetWeaver & Non NetWeaver

Understanding and working experience in SLA/KPI tracking

Working experience in a global team with 24/7 support

De-escalation experience on IT incidents and requests

Management of multiple activities requiring cross team coordination

Prior working experience in ECS will be added advantage

Candidates should be flexible for 24/7 this is mandatory.