Job Title: HR and Admin Manager Location: Onsite – Ashram Road, Ahmedabad, India Working Hours: 5:00 AM to 2:00 PM IST Job Type: Full-time Pay Range: ₹40,000.00 - ₹50,000.00 per month About Role We are seeking an experienced HR & Admin Manager to oversee end-to-end HR operations for our India office while supporting frontline recruitment and HR processes for Australia . This role requires a proactive, hands-on professional who can manage recruitment, compliance, employee engagement, and office administration in a cross-cultural environment. Job Details This is a full-time position aligned with Australian time zones: - 4:00 AM – 1:00 PM (October – March) - 5:00 AM – 2:00 PM (April – September) - Saturday Working Hours: 7:30 AM – 11:30 AM - Flexibility to work from home during Indian public holidays. Key Responsibilities: 1. Recruitment & Talent Acquisition: Lead end-to-end recruitment for India-based roles (sourcing, screening, interviews, onboarding). Manage frontline staff hiring for Australia (liaising with AU stakeholders, ensuring compliance with local norms). Optimise employer branding and recruitment strategies. 2. HR Operations & Compliance: Handle onboarding/offboarding for India and Australia employees (documentation, contracts, background checks). Ensure compliance with Indian labor laws (PF, ESIC, PT, Gratuity, etc.) and basic awareness of AU employment standards . Maintain employee records, audits, and statutory filings. 3. Payroll, Attendance & Leave Management: Oversee attendance, leave policies, and payroll inputs for India staff. Coordinate with finance/accounting teams for accurate payroll processing. Maintain records for Australia frontline staff. 4. Employee Engagement & Policies: Drive HR policies, performance reviews, and grievance redressal. Foster a positive workplace culture through engagement initiatives, training, and feedback mechanisms. Address disciplinary actions and conflict resolution. 5. Office Administration: Manage Ahmedabad office operations (vendors, facilities, security, supplies). Handle travel, logistics, and workplace safety compliance. Implement cost-effective admin policies. Other Responsibilities (Cross-Functional): Performance Management: Implement appraisal systems and KPI tracking. HR Tech Tools: Oversee HR software (e.g., attendance systems, HRMS) Data Protection: Ensure confidentiality and compliance Visa/Immigration Support: Assist with work permits for AU hires (if needed). Ideal Candidate: 5+ years in HR & Admin , preferably with exposure to international hiring (Australia/other regions) . Strong knowledge of HR laws ; familiarity with AU employment norms is a plus. Excellent communication (English) and stakeholder management skills. Proactive, detail-oriented, and comfortable in a multicultural setup. Experience with HRMS tools and data-driven decision-making. Why Join Us? Opportunity to build and scale HR processes for global operations. Collaborative, growth-oriented work environment. Competitive compensation and benefits. How to Apply: Interested candidates can share their resume at askhr@santecare.in with the subject line "Application for HR & Admin Manager – Ahmedabad" . Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Paid time off Schedule: Morning shift Application Question(s): Do you have experience managing recruitment for both India and international roles (e.g. Australia)? Are you comfortable working 5:00 AM to 2:00 PM IST regularly? Do you have experience handling payroll, attendance, and compliance for India staff? How many years of experience do you have in managing end-to-end HR operations, including compliance and employee engagement? Work Location: In person
Location: Onsite – Ashram Road, Ahmedabad, India Job Type: Full-time Working Hours (Aligned with Australian Time Zones): April to September: Monday to Friday – 5:00 AM to 2:00 PM IST October to March: Monday to Friday – 4:00 AM to 1:00 PM IST Saturday: 7:30 AM to 11:30 AM IST Leave Entitlement: 18 annual leaves (inclusive of all types), accrued on a pro-rata basis (1.5 days/month) Salary Range: Up to ₹80,000 per month + KPI-based performance bonus About Us Santecare Fast Pvt Ltd is a subsidiary of an Australian business entity, a Melbourne-based disability service provider. We specialise in managing various aspects of disability care services, including rostering, compliance, recruitment, accounts, and facility management. Our India-based back office efficiently handles these functions, serving as a crucial support system for our operations in Australia. We are seeking a proactive and detail-oriented professional to join our team as a Roster Admin and Facility Manager. This is an onsite role, ideal for candidates based in Ahmedabad who can align with our operational hours. Role Overview: The Senior Manager – Ops, L&D & Campaigns will play a pivotal role in managing operations, overseeing learning and development programs, leading strategic marketing initiatives, and ensuring cross-functional alignment between India and Australia teams. This leadership role requires a blend of operational acumen, people management, and commercial insight to support CareFast’s continued growth and service excellence. Key Responsibilities:1. Operations Management - Oversee day-to-day business operations from the India office ensuring alignment with Australian counterparts. - Create and implement SOPs and process improvements to boost efficiency and accountability. - Monitor KPIs and operational performance metrics, identify areas for optimization. 2. Learning & Development - Design and execute training and development plans tailored for India-based teams. - Conduct needs assessments, coordinate upskilling programs, and measure training effectiveness. - Ensure alignment of learning initiatives with organizational goals and compliance needs. 3. Recruitment & HR Support - Drive end-to-end recruitment for Indian roles and support frontline staff recruitment processes for Australia. - Oversee onboarding, induction, and performance management documentation across regions. - Coordinate with compliance teams to maintain accurate HR records and contracts. 4. Marketing & Campaign Management - Plan and execute internal and external marketing campaigns across digital, social, and email platforms. - Collaborate with design/content teams to produce engaging materials aligned with brand identity. - Track and report campaign effectiveness; optimize based on performance analytics. 5. Financial & Commercial Oversight - Assist with India-based budgeting, cost tracking, and monthly financial reporting. - Liaise with Australian finance teams to align on payroll, invoicing, and compliance metrics. 6. Stakeholder & Team Leadership - Manage cross-functional teams in India and maintain active coordination with Australian leadership. - Provide guidance, mentorship, and performance reviews for India-based staff. - Maintain strong communication channels across departments and geographies. Ideal Candidate Profile: - Education: Bachelor's degree in Business, Marketing, HR, or related discipline; MBA preferred - Experience: 7–10 years in multi-functional operations, L&D, marketing, or HR; international coordination is a plus - Skills & Attributes: Proven leadership and stakeholder management Proficiency in CRM, automation tools, and HRMS platforms Strong documentation, reporting, and process implementation ability Excellent English communication skills and cultural adaptability Why Join CareFast? - Play a key role in scaling operations across India-Australia functions - Work with a forward-thinking, compliance-driven, and transparent organization - Be part of a culture that values improvement, collaboration, and meaningful impact - Lead a high-impact team with visibility across leadership and decision-making layers How to Apply: Send your resume to askhr@santecare.in Subject Line: “Application for Senior Manager – Ops, L&D & Campaigns” Job Type: Full-time Pay: Up to ₹80,000.00 per month Benefits: Paid time off Application Question(s): How many years of experience do you have in business operations or cross-functional management? Have you previously managed Learning & Development (L&D) programs? Are you comfortable working early morning shifts (between 4:00 AM – 2:00 PM IST)? Have you worked with any Australian or international stakeholders in a managerial capacity? Work Location: In person
The Senior Manager Ops, L&D & Campaigns position at Santecare Fast Pvt Ltd, located in Ahmedabad, India, presents an exciting opportunity for a proactive and detail-oriented professional to join a subsidiary of an Australian disability service provider. The role involves overseeing operations, learning and development programs, marketing initiatives, and ensuring alignment between India and Australia teams. The successful candidate will play a pivotal role in supporting the company's growth and service excellence. Key Responsibilities: **Operations Management:** - Lead day-to-day business operations in the India office, ensuring alignment with Australian counterparts. - Develop and implement SOPs and process improvements to enhance efficiency and accountability. - Monitor KPIs and operational performance metrics to identify areas for optimization. **Learning & Development:** - Design and execute training plans tailored for India-based teams. - Coordinate upskilling programs, measure training effectiveness, and align initiatives with organizational goals. **Recruitment & HR Support:** - Drive recruitment for Indian roles, support frontline staff recruitment processes for Australia, and manage onboarding and performance management. - Maintain accurate HR records and contracts in coordination with compliance teams. **Marketing & Campaign Management:** - Plan and execute marketing campaigns across digital, social, and email platforms. - Collaborate with design/content teams to produce engaging materials and track campaign effectiveness. **Financial & Commercial Oversight:** - Assist with India-based budgeting, cost tracking, and financial reporting. **Stakeholder & Team Leadership:** - Manage cross-functional teams in India, maintain coordination with Australian leadership, and provide guidance and mentorship for India-based staff. Ideal Candidate Profile: - Education: Bachelor's degree in Business, Marketing, HR, or related field; MBA preferred. - Experience: 7-10 years in operations, L&D, marketing, or HR; international coordination is a plus. - Skills & Attributes: Strong leadership, CRM proficiency, documentation skills, and excellent communication. Join CareFast for: - Opportunity to scale operations across India-Australia functions. - Work in a compliance-driven, transparent, and collaborative environment. - Lead a high-impact team with visibility across leadership layers. To Apply: Send your resume to askhr@santecare.in with the subject line "Application for Senior Manager Ops, L&D & Campaigns." Benefits include paid time off. Applicants should have experience in business operations, L&D management, willingness to work early morning shifts, and previous experience with Australian or international stakeholders. The position is full-time and requires in-person work.,
Location: Onsite – Ashram Road, Ahmedabad, India Job Type: Full-time Working Hours (Aligned with Australian Time Zones): April to September: Monday to Friday – 5:00 AM to 2:00 PM IST October to March: Monday to Friday – 4:00 AM to 1:00 PM IST Saturday: 7:30 AM to 11:30 AM IST Leave Entitlement: 18 annual leaves (inclusive of all types), accrued on a pro-rata basis (1.5 days/month) Salary Range: Up to ₹70,000 per month + KPI-based performance bonus About Us Santecare Fast Pvt Ltd is a subsidiary of an Australian business entity, a Melbourne-based disability service provider. We specialise in managing various aspects of disability care services, including rostering, compliance, recruitment, accounts, and facility management. Our India-based back office efficiently handles these functions, serving as a crucial support system for our operations in Australia. Role Overview: We are looking for a Marketing Operations Manager to lead and manage marketing efforts from our India office in support of our Australian operations. This role will oversee the planning, execution, and performance tracking of digital campaigns, internal branding initiatives, and client communication support. The ideal candidate will be highly skilled in Excel, digital marketing tools, and cross-functional coordination—with a strong ability to handle direct client interactions and deliver results across time zones. Key Responsibilities · Develop and manage marketing campaigns across social media, email, and other digital platforms. · Work closely with Australian stakeholders and internal teams to align marketing content and goals. · Prepare, maintain, and present marketing performance reports using advanced Excel functions (dashboards, charts, pivot tables). · Coordinate with HR, L&D, and operations teams for promoting internal initiatives and training programs. · Support client communications, content approvals, and feedback loops to ensure smooth campaign rollout. · Create clear and engaging marketing materials such as email templates, social media posts, brochures, and newsletters. · Analyse marketing metrics and campaign outcomes to inform data-driven improvements. · Maintain brand consistency across all communication and campaigns. Required Skills & Qualifications · Bachelor’s degree in Marketing, Communications, Business, or related field. · 4–7 years of experience in digital marketing, campaign execution, or marketing operations. · Strong command of Microsoft Excel (advanced formulas, visual dashboards, reports). · Proficiency in email platforms, Google Ads, social media tools, and basic content design. · Excellent communication skills with the ability to interact directly with international clients and teams. · Proven ability to manage deadlines and work independently in a structured and remote coordination model. · Experience supporting Australian or international clients (preferred). Why Join CareFast? - Play a key role in scaling operations across India-Australia functions - Work with a forward-thinking, compliance-driven, and transparent organization - Be part of a culture that values improvement, collaboration, and meaningful impact - Lead a high-impact team with visibility across leadership and decision-making layers How to Apply: Send your resume to askhr@santecare.in Subject Line: “Application for Senior Manager – Ops, L&D & Campaigns” Job Type: Full-time Pay: Up to ₹70,000.00 per month Benefits: Paid time off Application Question(s): Are you comfortable working early morning shifts (between 4:00 AM – 2:00 PM IST)? Do you have experience working with international clients, especially Australian or Western clients? Do you have 4–7 years of experience in digital marketing or marketing operations? Have you previously worked in a marketing role that involved campaign execution and performance tracking? Are you proficient in Microsoft Excel, including dashboards, pivot tables, and advanced formulas? Work Location: In person
You will be working as a Marketing Operations Manager at Santecare Fast Pvt Ltd, supporting Australian operations from the India office. The role involves overseeing digital campaigns, internal branding initiatives, and client communication support. Your responsibilities will include managing marketing campaigns across various platforms, collaborating with internal teams and Australian stakeholders, preparing marketing performance reports, coordinating internal initiatives, and creating marketing materials. It is essential to analyze marketing metrics, ensure brand consistency, and possess a strong command of Excel and digital marketing tools. As the Marketing Operations Manager, you are required to have a Bachelor's degree in Marketing, Communications, Business, or a related field, along with 4-7 years of experience in digital marketing or marketing operations. Proficiency in Excel, email platforms, Google Ads, and social media tools is necessary. Effective communication skills, the ability to work independently, meet deadlines, and handle direct client interactions are crucial. Experience with Australian or international clients is preferred. Joining CareFast will allow you to play a significant role in scaling operations, work in a compliance-driven and transparent environment, contribute to a culture that values improvement and collaboration, and lead a high-impact team with visibility across leadership layers. This is a full-time position with a salary range of up to 70,000 per month plus a KPI-based performance bonus. Leave entitlement includes 18 annual leaves accrued on a pro-rata basis. The working hours are aligned with Australian time zones, with early morning shifts from 4:00 AM to 2:00 PM IST based in Ahmedabad, India. If you are interested in this opportunity, please send your resume to askhr@santecare.in with the subject line "Application for Senior Manager Ops, L&D & Campaigns." Benefits include paid time off, and the application questions include inquiries about your comfort working early morning shifts, experience with international clients, years of experience in digital marketing or marketing operations, experience in campaign execution and performance tracking, and proficiency in Microsoft Excel.,
Job description Company: Santecare Fast Pvt Ltd Position : Facility and Roster Coordinator Location: Ahmedabad (Aligned with Australian Time Zones) Santecare Fast Pvt Ltd is seeking a highly organized and communicative Facility and Roster Coordinator to manage daily scheduling and facility operations for our disability support services aligned with Australian clients. This role is ideally suited for a candidate with strong English communication skills, proficiency in Excel, and experience in roster and shift coordination. The ideal candidate will be detail-oriented, proactive, and capable of managing multiple tasks in a dynamic, fast-paced environment. Ø Roster Management · Prepare and maintain daily, weekly, and monthly rosters for support workers · Coordinate shift changes, replacements, and ensure shift coverage at all times · Communicate roster updates and changes to staff in a timely manner · Track staff availability, leave, and attendance Ø Facility Coordination · Oversee day-to-day operations and logistics across SIL, SDA, and respite homes · Ensure smooth coordination of appointments, home maintenance, utilities, and supply management · Liaise with team members in Australia to provide remote support for facility-related tasks Ø Communication & Documentation · Communicate effectively with team members, support staff, and management in fluent English · Maintain accurate records of shift logs, communications, and scheduling documentation · Prepare and update Excel reports related to staffing and facility schedules · Excellent verbal and written communication in English · Strong command of Microsoft Excel (scheduling, formulas, formatting) · Minimum 1 year of experience in roster/facility coordination or similar role · Ability to handle pressure and multitask effectively · Organized, dependable, and detail-oriented Problem-Solving: Ability to troubleshoot data-related issues and improve reporting processes. Team Player: Strong collaboration skills to work effectively with different teams across time zones. Adaptability: Willingness to work flexible hours based on Australian business needs. This is a full-time position aligned with Australian time zones : 4:00 AM – 1:00 PM (October – March) 5:00 AM – 2:00 PM (April – September) Saturday Working Hours: 7:30 AM – 11:30 AM Flexibility to work from home during Indian public holidays. Competitive salary and benefits package. A dynamic and supportive work environment. Opportunities for professional growth and career advancement. Exposure to international operations and best practices. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Application Question(s): Do you have at least 1 year of experience in roster or facility coordination? Are you proficient in Microsoft Excel, including using formulas and formatting for scheduling? Are you comfortable working full-time in the Australian time zone (5:00 AM – 2:00 PM IST)? Can you confidently communicate in both written and spoken English? Have you managed shift changes, replacements, and tracked staff availability in your previous role? Work Location: In person
Job description Company: Santecare Fast Pvt Ltd Position : Facility and Roster Coordinator Location: Ahmedabad (Aligned with Australian Time Zones) Santecare Fast Pvt Ltd is seeking a highly organized and communicative Facility and Roster Coordinator to manage daily scheduling and facility operations for our disability support services aligned with Australian clients. This role is ideally suited for a candidate with strong English communication skills, proficiency in Excel, and experience in roster and shift coordination. The ideal candidate will be detail-oriented, proactive, and capable of managing multiple tasks in a dynamic, fast-paced environment. Ø Roster Management · Prepare and maintain daily, weekly, and monthly rosters for support workers · Coordinate shift changes, replacements, and ensure shift coverage at all times · Communicate roster updates and changes to staff in a timely manner · Track staff availability, leave, and attendance Ø Facility Coordination · Oversee day-to-day operations and logistics across SIL, SDA, and respite homes · Ensure smooth coordination of appointments, home maintenance, utilities, and supply management · Liaise with team members in Australia to provide remote support for facility-related tasks Ø Communication & Documentation · Communicate effectively with team members, support staff, and management in fluent English · Maintain accurate records of shift logs, communications, and scheduling documentation · Prepare and update Excel reports related to staffing and facility schedules · Excellent verbal and written communication in English · Strong command of Microsoft Excel (scheduling, formulas, formatting) · Minimum 1 year of experience in roster/facility coordination or similar role · Ability to handle pressure and multitask effectively · Organized, dependable, and detail-oriented Problem-Solving: Ability to troubleshoot data-related issues and improve reporting processes. Team Player: Strong collaboration skills to work effectively with different teams across time zones. Adaptability: Willingness to work flexible hours based on Australian business needs. This is a full-time position aligned with Australian time zones : 4:00 AM – 1:00 PM (October – March) 5:00 AM – 2:00 PM (April – September) Saturday Working Hours: 7:30 AM – 11:30 AM Flexibility to work from home during Indian public holidays. Competitive salary and benefits package. A dynamic and supportive work environment. Opportunities for professional growth and career advancement. Exposure to international operations and best practices. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Application Question(s): Do you have at least 1 year of experience in roster or facility coordination? Are you proficient in Microsoft Excel, including using formulas and formatting for scheduling? Are you comfortable working full-time in the Australian time zone (5:00 AM – 2:00 PM IST)? Can you confidently communicate in both written and spoken English? Have you managed shift changes, replacements, and tracked staff availability in your previous role? Work Location: In person
Job description: Job Title: Compliance Officer Pay: Up to ₹40,000.00 per month Location: Ashram Road, Ahmedabad Company: Santecare Fast Pvt Ltd About Us Santecare Fast Pvt Ltd is a subsidiary of an Australian business entity. We are seeking a diligent and detail-oriented Compliance Officer to join our Ahmedabad office. This onsite role involves ensuring adherence to regulatory requirements while working closely with our Australian operations team. We are particularly interested in candidates from the Australian healthcare BPO industry (e.g., medical coders) or professionals from quality assurance, compliance, or risk management backgrounds in the BPO/KPO sector. Key Responsibilities Compliance Monitoring: Ensure all company policies and procedures align with NDIS (National Disability Insurance Scheme) standards. Conduct regular audits of client and staff records to verify adherence to legal and operational requirements. Monitor changes in NDIS and Australian regulations and update internal policies as needed. Documentation and Reporting: Maintain accurate records of compliance activities, audits, and incident resolutions. Prepare comprehensive compliance reports for internal review and external audits. Develop and revise compliance-related documentation, such as checklists and guidelines. Training and Support: Deliver compliance training sessions to staff to enhance awareness and adherence to NDIS standards. Act as the primary contact for compliance-related queries from both Indian and Australian teams. Risk Management: Identify and mitigate compliance risks proactively. Investigate and resolve compliance breaches promptly and effectively. Team Collaboration: Work closely with the Australian team to address compliance-related concerns. Support in resolving client issues related to regulatory standards. Skills: Strong understanding of compliance frameworks and risk management practices. Excellent attention to detail and analytical skills. Proficient in Microsoft Office Suite and compliance management tools. Strong verbal and written communication skills in English. What We Offer Competitive salary based on experience and qualifications. Opportunity to work in a fast-growing international business environment. Professional and collaborative workspace in our Ahmedabad office. This is a full-time position aligned with Australian time zones: 4:00 AM – 1:00 PM (October – March) 5:00 AM – 2:00 PM (April – September) Saturday Working Hours: 7:30 AM – 11:30 AM How to Apply Interested candidates should submit their resume and a cover letter highlighting their experience and suitability for the role. Applications can be sent to info@carefast.com.au with the subject line: Application for Compliance Officer (Onsite). Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Paid time off Application Question(s): Do you have 2–4 years of experience in compliance, quality, or audit roles? Have you worked in BPO/KPO/Healthcare/Operations sectors before? Are you proficient in Microsoft Excel/Google Sheets (filters, lookups, pivot tables)? Do you have experience conducting file audits (client/staff files, rosters, training records)? Are you comfortable preparing weekly/monthly compliance reports with tight deadlines? Work Location: In person
Location: India (back office supporting Australia) Compensation: ₹80,000 per month Reports to: Australian Management Team About the Role We’re seeking a hands-on Marketing Manager to own our digital growth engine and brand governance for the Australian market. You’ll manage agencies and SLAs, keep brand messaging tight, run website and social in real time, drive CRM and EDM programs, and embed AI/IVR to scale customer communications. This is a 360° role spanning strategy, execution, reporting, and cross-time-zone collaboration. Key Responsibilities · Digital & Agency Management: Align agency outputs to goals; enforce SLAs and KPIs; deliver performance reports. · Brand Governance: Maintain voice/visual standards; run content approvals per guidelines. · Cross‑Platform Campaigns: Plan and execute integrated campaigns; optimize to targets. · Website Management: Oversee real‑time updates, UX/CRO, SEO, GA4/UTM tracking. · Social Media Strategy: Set channel strategy; execute calendars; iterate from analytics and feedback. · EDM Programs: Segment audiences; run nurture/newsletters; lift open/click and conversions. · Event Marketing: Drive registration and engagement; manage logistics and post‑event follow‑ups. · 360 Marketing Calendar: Maintain a single calendar coordinating all channels and campaigns. · CRM Management: Govern data quality and journeys; analyze feedback to refine strategies. · AI & IVR Integration: Implement AI tools for customer communication; oversee IVR for efficiency. · Reporting & Analytics: Present insights and recommendations to AU management; measure impact. · Team & Collaboration: Lead one admin resource; liaise India–Australia for execution. Success Metrics (KPIs) · Agency SLA adherence at/above target · Improving lead quality and conversion rates · Positive trends in website CVR, lower CPL, healthy ROAS · CRM data hygiene and clear source‑to‑outcome attribution · Growth in social and EDM engagement vs baselines · On‑time delivery of the 360° calendar Required Qualifications · Bachelors in Marketing/Business (Master’s preferred) · 5+ years in digital and brand management · Proven agency/SLA management · Strong CRM expertise (segmentation, journeys, attribution) · Familiarity with AI for marketing and IVR systems · Excellent communication, organization, leadership; effective cross‑functional work Preferred Skills · Content writing and editing for multi‑channel assets · Highly organized; strong project management · Digital agency experience · Design principles understanding; collaborate effectively with designers · Experience in disability care/health services (advantage) · Knowledge of Australian market dynamics and cultural nuances Tools (Nice to Have) · GA4, Google Tag Manager, Looker Studio · Google Ads, Meta Ads, LinkedIn Ads · HubSpot/Zoho/CRM; Mailchimp/Klaviyo/HubSpot Marketing Hub · WordPress/Webflow; basic HTML/CSS · Make.com/Zapier; Twilio/Exotel · Canva/Figma/Adobe Creative Cloud Work Model & Hours This is a full-time position aligned with Australian time zones: 4:00 AM – 1:00 PM (October – March) 5:00 AM – 2:00 PM (April – September) Saturday Working Hours: 7:30 AM – 11:30 AM India-based role with regular overlap with Australian time zones; some early IST starts may be required for meetings and real-time campaign actions. Application Process: Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are suitable for this role. Job Type: Full-time Pay: Up to ₹80,000.00 per month Benefits: Paid time off Application Question(s): Do you have at least 5 years of experience in digital marketing and brand management? Have you previously managed marketing agencies and enforced SLAs/KPIs? Have you worked with GA4, SEO, and website performance optimization tools? Do you have hands-on experience with social media strategy and EDM/email campaigns? Are you comfortable working in Australian time zone shifts (4 AM – 1 PM or 5 AM – 2 PM IST, plus Saturday half-days)? Are you familiar with AI tools or IVR systems for marketing communications? Work Location: In person
As the Senior Manager Ops, L&D & Campaigns at Santecare Fast Pvt Ltd in Ahmedabad, India, you will be an integral part of a subsidiary of an Australian disability service provider. Your role will involve overseeing various aspects such as operations, learning and development programs, marketing initiatives, and ensuring alignment between teams in India and Australia. Your contribution will be crucial in supporting the growth and service excellence of the company. **Key Responsibilities:** **Operations Management:** - Lead day-to-day business operations in the India office, ensuring alignment with Australian counterparts. - Develop and implement SOPs and process improvements to enhance efficiency and accountability. - Monitor KPIs and operational performance metrics to identify areas for optimization. **Learning & Development:** - Design and execute training plans tailored for India-based teams. - Coordinate upskilling programs, measure training effectiveness, and align initiatives with organizational goals. **Recruitment & HR Support:** - Drive recruitment for Indian roles, support frontline staff recruitment processes for Australia, and manage onboarding and performance management. - Maintain accurate HR records and contracts in coordination with compliance teams. **Marketing & Campaign Management:** - Plan and execute marketing campaigns across digital, social, and email platforms. - Collaborate with design/content teams to produce engaging materials and track campaign effectiveness. **Financial & Commercial Oversight:** - Assist with India-based budgeting, cost tracking, and financial reporting. **Stakeholder & Team Leadership:** - Manage cross-functional teams in India, maintain coordination with Australian leadership, and provide guidance and mentorship for India-based staff. **Ideal Candidate Profile:** - Education: Bachelor's degree in Business, Marketing, HR, or related field; MBA preferred. - Experience: 7-10 years in operations, L&D, marketing, or HR; international coordination is a plus. - Skills & Attributes: Strong leadership, CRM proficiency, documentation skills, and excellent communication. In this role, you will have the opportunity to scale operations across India-Australia functions and work in a compliance-driven, transparent, and collaborative environment. You will lead a high-impact team with visibility across leadership layers. To Apply: Send your resume to askhr@santecare.in with the subject line "Application for Senior Manager Ops, L&D & Campaigns." Please note that the position is full-time and requires in-person work. Benefits include paid time off. Applicants should have experience in business operations, L&D management, willingness to work early morning shifts, and previous experience with Australian or international stakeholders.,