Assist in recruitment processes, including job postings, resume screening, and interview scheduling Coordinate new hire orientation and onboarding processes Maintain accurate and up-to-date employee records and databases Provide support in employee relations, including conflict resolution and grievance handling Well-versed with various tools, job site searches, keyword commands, and the latest methodologies & sourcing techniques. Talent acquisition from various Platforms like Apna, LinkedIn, Indeed, and Naukri. Interview scheduling, Screening, HR consulting, HR recruitment, CTC negotiation, Onboarding candidates, and documentation preparation of the candidate.

1. Team Leadership Objective: Lead and motivate the team to ensure high performance. Key Activities: Supervise and coordinate team activities during the shift. Foster a positive work environment that encourages teamwork and communication. Conduct regular briefings and debriefings to align team goals. 2. Customer Service Excellence Objective: Ensure outstanding customer service and satisfaction. Key Activities: Monitor customer interactions and resolve complaints effectively. Implement strategies to enhance the customer experience. Train staff on best practices for customer service. 3. Operational Efficiency Objective: Optimize restaurant operations for efficiency and productivity. Key Activities: Oversee food preparation, quality control, and inventory management. Ensure compliance with health and safety regulations. Monitor shift performance metrics and identify areas for improvement. 4. Financial Management Objective: Contribute to the restaurant’s profitability and cost control. Key Activities: Assist in managing labor and operational costs during the shift. Monitor cash handling procedures and ensure accuracy. Analyze sales data and implement strategies to meet or exceed targets. 5. Training and Development Objective: Support the training and development of team members. Key Activities: Identify training needs and assist in the onboarding of new employees. Provide ongoing training and support to enhance team skills. Evaluate team performance and offer constructive feedback. 6. Inventory and Supply Management Objective: Ensure proper inventory levels and supply chain efficiency. Key Activities: Monitor stock levels and assist with ordering supplies as needed. Conduct regular inventory checks and audits. Minimize waste through effective inventory management practices. 7. Compliance and Safety Objective: Uphold health, safety, and regulatory standards. Key Activities: Conduct regular safety inspections and ensure compliance with regulations. Train staff on safety procedures and emergency protocols. Address any safety issues promptly and effectively. 8. Communication and Reporting Objective: Maintain clear communication with upper management. Key Activities: Prepare shift reports on performance, issues, and achievements. Communicate important information to staff and management. Participate in management meetings to discuss operational strategies.

Key Responsibilities: Conduct regular inspections. Implement and monitor standard operating procedures (SOPs) for quality testing. Oversee the sensory evaluation, physical, chemical, and microbiological testing of food products. Ensure all products meet local and international food safety standards, including FSSAI, HACCP, ISO, and GMP requirements. Maintain documentation for audits and regulatory inspections. Collaborate with production teams to identify and address quality issues. Perform root cause analysis for non-conformance and develop corrective and preventive actions (CAPA). Ensure testing equipment is calibrated and functioning correctly. Oversee cleanliness and hygiene standards in the production facility. Monitor adherence to food safety protocols by all staff. Train staff on quality standards, SOPs, and food safety measures. Maintain detailed records of QC tests, deviations, and corrective actions.

Develop & implement strategic sales plans to exceed revenue targets in the QSR and HORECA channels. Identify and build strong B2B relationships with hotels, cafés, restaurant chains, caterers, corporate canteens, and institutional buyers. Drive lead generation through networking, cold calling, industry referrals, and participation in key F&B expos and trade events. Collaborate with marketing to align sales strategies with promotional campaigns, menu rollouts, and product launches. Analyze industry and market trends to identify sales opportunities and gaps for expansion. Regularly prepare and present sales forecasts, pipelines, and performance reports to senior leadership. Negotiate contracts and pricing with clients to close profitable, long-term deals. Represent the QSR brand at industry events, tastings, expos, and trade shows to enhance visibility and partnerships. Work closely with operations to ensure smooth onboarding and service delivery to clients.