Salesforce Support Analyst

Position Permanent

Role Salesforce Support Analyst

Experience 3 – 5 Years

Location – Chennai / Bangalore (Work from Office)

Required Skills & Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3 – 5 years of experience in application or technical support roles.
• Strong knowledge of SQL, with ability to write and troubleshoot queries.

• Experience with ITSM tools for ticketing and incident management.

• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills to interact with end-users and stakeholders.
• Ability to multi-task and prioritize in a fast-paced environment.

Preferred Qualifications

• Exposure to SSRS or reporting tools for basic report troubleshooting.
• Experience in financial services, healthcare, or enterprise applications support.

• Knowledge of ITIL frameworks and practices.

• Familiarity with scripting languages like PowerShell or Python for automation

APPLY;

Shivani.tyagi@movate.com

Details Required:

Total Experience –

Relevant Exp in Sales cloud–

Relevant Exp in Salesforce Support-

Relevant Exp in SQL Query–

Current CTC –

Expected CTC –

Office mode – Hybrid and Rotational Shift if ok mention yes -

Notice Period – (If serving, please mention LWD) -

Any Offer – (If yes, please mention Offer amount) -

Current Location –

Preferred Location –

Regards,

Shivani