Salesforce Developer- Loyalty Cloud

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a Salesforce Loyalty Program Developer, your role involves designing and implementing loyalty programs using Salesforce Loyalty Cloud. This includes creating Tiers, Points Accrual, and Redemptions. You will be responsible for developing dynamic and responsive user interfaces using LWC, Aura Components, and custom Apex logic. Furthermore, you will be tasked with building workflows for Loyalty Member Management, Promotions, and Reward Configuration. Collaboration with marketing and digital strategy teams is crucial to tailor customer engagement journeys. Your duties also encompass writing reusable Apex classes, batch jobs, and triggers focusing on loyalty lifecycle logic and integrating Salesforce with customer data platforms (CDPs) or external analytics engines to enhance loyalty segmentation. Key Responsibilities: - Design and implement loyalty programs using Salesforce Loyalty Cloud - Develop dynamic user interfaces with LWC, Aura Components, and custom Apex logic - Create workflows for Loyalty Member Management, Promotions, and Reward Configuration - Collaborate with marketing and digital strategy teams to personalize customer engagement journeys - Write reusable Apex classes, batch jobs, and triggers focusing on loyalty lifecycle logic - Integrate Salesforce with customer data platforms (CDPs) or external analytics engines for loyalty segmentation enhancement Qualifications Required: - Minimum of 3 years of Salesforce experience with at least one full-cycle implementation of Loyalty Cloud - Expertise in Apex, SOQL, and Salesforce Object Model specific to Loyalty - Practical knowledge of Salesforce Loyalty components like Member profiles, Tiers, Accruals, Redemptions, and Promotions - Hands-on experience in integrating with marketing automation tools (e.g., Marketing Cloud, Interaction Studio) - Familiarity with Salesforce DX, CI/CD, and Git for structured deployments - Mandatory certifications: Salesforce Platform Developer I and Salesforce Loyalty Management Accredited Professional - Preferred certifications: Salesforce Experience Cloud, Marketing Cloud, or Service Cloud Consultant If you are successful in this role, you should have a proven track record of delivering loyalty solutions in sectors such as retail, travel, hospitality, or e-commerce. Additionally, a strong understanding of performance monitoring and error-handling for loyalty program flows would be advantageous.,

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