4 Interaction Studio Jobs

Overview We are seeking a seasoned and strategic Delivery Lead with 14+ years of experience to lead the implementation and successful delivery of Real-Time Decisioning solutions across enterprise clients. This role is ideal for a leader who can manage large-scale programs, align cross-functional teams, and deliver intelligent, contextual customer engagement strategies using modern MarTech and decisioning platforms. Responsibilities Program & Delivery Management Lead end-to-end delivery of real-time decisioning programs across multiple workstreams and stakeholder groups. Own project planning, resource allocation, risk management, and client communication for timely and quality delivery. Oversee solution design, development, testing, and rollout phases, ensuring adherence to enterprise standards and best practices. Drive governance, compliance, and audit readiness in all deliverables. Stakeholder & Team Leadership Act as the primary point of contact for business sponsors, product owners, and leadership teams. Collaborate with cross-functional teams including business analysts, architects, developers, QA, and operations. Build and manage high-performing teams provide mentoring, coaching, and performance management. Ensure ongoing stakeholder alignment, clear communication, and value realization. Functional & Technical Oversight Oversee solution implementation on leading Real-Time Decisioning platforms such as: Salesforce Marketing Cloud Personalization / Interaction Studio / Einstein Personalization CleverTap Ensure the solution enables real-time decisioning, next-best-action frameworks, customer segmentation, and personalization across channels. Ensure tight integration with CRM, CDP, campaign systems, and data layers. Agile & Delivery Excellence Promote Agile best practices, DevOps enablement, and continuous improvement across teams. Use tools like Jira, Confluence, and Azure DevOps to manage delivery pipelines and backlogs. Monitor KPIs, delivery metrics, and drive retrospectives to improve velocity and quality. Qualifications 14+ years of experience in IT/MarTech delivery, including 4+ years in real-time decisioning or personalization platforms. Proven track record of managing complex, multi-stream enterprise programs. Strong understanding of MarTech ecosystems, customer data platforms, personalization, and real-time marketing strategies. Experience in Agile/Hybrid delivery models with proficiency in Jira and delivery tools. Excellent leadership, communication, and stakeholder management skills. Hands-on or oversight experience with decisioning tools such as Salesforce Personalization, or CleverTap, etc. Familiarity with cloud platforms (AWS, Azure, GCP)

We are looking for an experienced Salesforce Marketing Cloud Developer . The role requires hands-on expertise in Salesforce Marketing Cloud, especially in MCP and Interaction Studio. Responsibilities include designing scalable, secure, and maintainable end-to-end solutions across customer engagement channels, ensuring seamless data integration with platforms like Snowflake, Data Cloud, Java-based CRM, and Adobe Analytics. The developer will conduct code reviews, enforce development best practices, and provide technical guidance. Coordination with enterprise architecture teams and review boards to ensure alignment with strategic goals is also expected. Additional knowledge of CDP/Data Cloud, Mobile & Web Studio, and Java integrations is desirable.

Job Title: Salesforce Marketing Cloud Consultant Location: Remote Experience: 5+ Years Employment Type: Full-time / Contract / Freelance Start Date: Immediate Job Summary: We are urgently seeking a Salesforce Marketing Cloud Consultant with strong hands-on experience in Salesforce Personalization (formerly Interaction Studio) . The ideal candidate will be responsible for designing and executing real-time, personalized customer journeys that drive meaningful engagement across digital touchpoints. Key Responsibilities: Design and implement real-time personalized experiences using Salesforce Personalization / Interaction Studio . Develop and manage campaigns using Journey Builder, Automation Studio, Email Studio, CloudPages , SMS, and Push channels. Build and optimize audience segments with Audience Builder , Data Extensions, and SQL queries. Integrate Salesforce Marketing Cloud with Sales, Service, and Data Cloud for seamless customer experiences. Handle real-time data ingestion for personalized communications at scale. Apply behavioral tracking and AI decisioning for contextual and relevant content delivery. Collaborate with internal teams including marketing strategists, UI/UX designers, and developers. Track and report on campaign performance, personalization metrics, and KPIs . Required Skills: 3+ years hands-on experience with Salesforce Marketing Cloud (SFMC) . 1+ year of expertise in Salesforce Personalization / Interaction Studio . Strong command of AMPscript, SQL , and other SFMC scripting languages. Proven experience in Journey Builder, Automation Studio, Email Studio, CloudPages . Familiarity with real-time personalization , push/web personalization techniques. Knowledge of customer data modeling, behavioral tracking, and analytics . Strong understanding of KPIs, campaign analysis , and marketing attribution. Excellent communication and stakeholder management skills . Preferred Qualifications: Salesforce certifications: Marketing Cloud Email Specialist Marketing Cloud Consultant Salesforce Personalization Accredited Professional Experience integrating with Salesforce Data Cloud / CDP is a plus.

Role & responsibilities Key Responsibilities: Demonstrate deep, hands-on experience in Salesforce Marketing Cloud, particularly with MCP and Interaction Studio. Design and document scalable, secure, and maintainable end-to-end solutions across customer engagement channels. Ensure seamless data flow between systems including Snowflake, Data Cloud, Java-based CRM, and Adobe Analytics. Conduct code reviews, enforce best practices, and provide actionable technical guidance to development teams. Present and vet solution designs with enterprise architecture teams and review boards, ensuring alignment with strategic goals. Good to Have Skills: Customer Data Platform (CDP)/Data Cloud: Familiarity with capabilities, features, and best practices. Mobile & Web Studio: Experience in setting up and optimizing mobile/web campaigns. Java Integration: Understanding of Java is beneficial, as the primary CRM is home-grown in Java.