Salesforce Developer

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 Worlds Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Role Summary:

We are looking for a highly skilled and experienced Salesforce Developer with 7 to 11 years of hands-on experience in designing, developing, and implementing solutions on the Salesforce platform. The ideal candidate will have strong expertise in salesforce viz, configurations, Apex, Lightning Web Components (LWC), SOQL, Service Cloud, experience Cloud, and API integrations.

Key Responsibilities:

• Design and develop scalable and maintainable solutions on Salesforce using Apex, LWC, and declarative features.
• Implement and customize

  Service Cloud features

  such as Omni-Channel, Case Management, Knowledge Base, Entitlements, and CTI integrations.
• Implement secure, scalable solutions for customer and partner

  Experience Cloud portals

  , including login/authentication (SSO, Identity, etc.).
• Write efficient SOQL/SOSL queries and manage governor limits.
• Build and consume

  REST and SOAP APIs

  for integrations with external systems.
• Perform code reviews, unit testing, and ensure adherence to best practices and coding standards.
• Troubleshoot production issues and support deployments using tools like

  Copado

  ,

  Gearset

  , or

  Change Sets

  .
• Collaborate with stakeholders, product owners, architects, and QA teams to deliver high-quality solutions.
• Create and maintain technical documentation and solution designs.
• Stay updated with Salesforce platform enhancements and releases.

Required Technical Skills:

Skill Area

Details

Apex Programming

Advanced knowledge of Apex classes, triggers, batch classes, future methods, queueable, schedulable, exception handling.

Lightning Web Components (LWC)

Strong experience developing modern, responsive UI components using LWC and Lightning Aura (optional).

SOQL/SOSL

Proficient in writing optimized SOQL/SOSL queries with governor limit considerations.

Salesforce Configuration

Workflow Rules, Process Builder, Flows, Validation Rules, Custom Objects, Page Layouts, Record Types, Permission Sets.

Experience Cloud

Community builder, custom themes, audience targeting, guest user security, SSO, and CMS integration.

Service Cloud

Experience with Case Management, Omni-Channel Routing, Macros, Quick Text, Entitlements, CTI Integration.

API Integrations

Experience in building and consuming REST/SOAP APIs, Named Credentials, Auth Providers, External Services.

Deployment Tools

Copado, Gearset, ANT, SFDX CLI, Change Sets.

Testing & Debugging

Writing test classes (>75% code coverage), debugging tools, logs analysis.

Agile Methodology

Familiarity with Agile/Scrum practices, tools like Jira or Azure DevOps.

Preferred Certifications:

• Salesforce Platform Developer I & II
• Salesforce Service Cloud Consultant
• Salesforce Marketing Cloud Email Specialist or Consultant
• Salesforce JavaScript Developer I (for LWC)

Soft Skills:

• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a cross-functional team
• Adaptability to rapidly changing requirements and priorities