Salesforce CRM Analytics

As a Salesforce CRM Analytics professional at Birlasoft in Pune, you will have the opportunity to work with stakeholders to gather and analyze business requirements for analytics and reporting needs. Your responsibilities will include designing and developing Salesforce CRM Analytics datasets, lenses, dashboards, and stories to provide actionable insights and drive data-driven decision-making. You will also configure and customize Salesforce CRM Analytics applications to meet specific business requirements, leveraging features such as SAQL (Salesforce Analytics Query Language), dataflows, and recipes. Key Responsibilities: - Gather and analyze business requirements for analytics and reporting needs - Design and develop Salesforce CRM Analytics datasets, lenses, dashboards, and stories - Configure and customize Salesforce CRM Analytics applications - Integrate Salesforce CRM Analytics with external data sources - Optimize performance and scalability of Salesforce CRM Analytics solutions - Conduct training and provide technical support for successful adoption Qualifications Required: - 5-7 years of experience in Salesforce CRM Analytics - Proficiency in SAQL, dataflows, and recipes - Experience in integrating Salesforce CRM Analytics with external data sources - Strong analytical and problem-solving skills In this role, you will be part of the Manufacturing & Automotive domain at Birlasoft, a global leader in Cloud, AI, and Digital technologies. With a consultative and design-thinking approach, Birlasoft empowers societies worldwide by enhancing the efficiency and productivity of businesses. Join our team of 12,000+ professionals committed to building sustainable communities and driving innovation through technology.,