Salesforce Architect

We are seeking a seasoned Salesforce Architect to design and lead enterprise-scale solutions

across Health Cloud, Marketing Cloud, and Data Cloud. This role blends deep technical

expertise with healthcare domain knowledge, enabling unified patient engagement,

compliance with healthcare regulations, and scalable Salesforce adoption.

Responsibilities

• Own technical architecture for multi-cloud Salesforce implementations spanning

Health Cloud, Marketing Cloud, and Data Cloud.

• Define end-to-end integration strategies between Salesforce and:

• CTI systems (Genesys, Five9, Amazon Connect)

• EHR/EMR systems (Epic, Cerner) via HL7, FHIR, or REST APIs

• Patient portals, claims, billing, and payer/provider platforms

• Marketing automation & engagement tools (Journey Builder, Audience

Segments, Einstein Engagement)

• Design and implement scalable data models and identity resolution strategies using

Salesforce Data Cloud to enable unified, longitudinal patient profiles.

• Establish data security, HIPAA/HITECH compliance, and governance best practices

within Salesforce and integrated ecosystems.

• Collaborate with business stakeholders, product owners, and delivery teams to

align architecture with strategic goals.

• Provide technical leadership to developers and admins enforce coding standards,

platform limits, DevOps practices, and reusability frameworks.

• Evaluate and integrate AppExchange products and third-party solutions to accelerate

delivery.

• Facilitate architectural workshops, design reviews, and proof-of-concepts (POCs)

to validate solution approaches.

• Guide adoption of CI/CD pipelines and DevOps tooling (Copado, Azure DevOps,

GitHub Actions).