Sales Support Representative

As a Sales Support Representative at E-Cube Energy Infra Services Private Limited in Kolkata, your role is vital in supporting the sales team. You will be responsible for managing customer inquiries, providing essential support for customer satisfaction, and maintaining customer accounts. Handling calls and emails, coordinating with departments, updating sales records, and assisting with administrative tasks are key aspects of your responsibilities. Key Responsibilities: - Manage customer inquiries promptly and accurately - Ensure customer satisfaction by effectively addressing their needs - Maintain and update customer accounts and sales records - Coordinate with various departments to streamline sales processes - Assist the sales team with necessary administrative tasks Qualifications Required: - Strong interpersonal skills and effective communication - Experience in customer support and delivering exceptional service - Focus on achieving high levels of customer satisfaction - Proficiency in CRM software and MS Office Suite - Ability to work independently and collaboratively in a team - Previous experience in a sales support role within a similar industry or position is advantageous.,