Company Description E-Cube Energy Infra Services Pvt Ltd is a manufacturer specializing in Power Quality, Metering, and Distribution products and solutions. We provide industrial energy consumers with offerings that enhance energy efficiency within their plants. Our mission is to drive operational efficiency and energy savings for our clients through innovative solutions. Job Overview We are looking for a proactive and detail-oriented Sales Coordinator & MIS Representative who can efficiently support the sales team while managing data and reporting. This hands-on role requires strong coordination skills, a structured approach to managing customer interactions, and the ability to handle sales-related data and analytics. Key Responsibilities Sales Coordination Support the sales team with quotation preparation, order processing, and client communication Coordinate with internal departments (accounts, logistics, technical) to ensure timely deliveries and client satisfaction Track orders, follow up on pending deliveries, and resolve customer issues promptly Maintain accurate customer records and sales documentation Assist with client visits, meetings, and post-sales follow-ups MIS & Reporting Maintain and update daily/weekly/monthly sales reports and dashboards Analyze sales data to track performance, targets, and pending orders Generate reports on lead conversion, customer feedback, and order fulfillment Ensure data accuracy in the CRM or ERP system Provide insights to management for strategic planning and forecasting Qualifications Bachelor’s degree in Business, Commerce, or related field 2+ years of experience in sales coordination and MIS, preferably in the industrial or electrical sector Strong command of MS Excel (pivot tables, VLOOKUP, etc.) and familiarity with CRM or ERP systems Excellent organizational and communication skills Ability to handle multiple tasks and meet deadlines in a fast-paced environment Experience with Zoho, SAP, or Tally ERP Basic understanding of industrial electrical products Strong attention to detail and accuracy Show more Show less

Company Description E-Cube Energy Infra Services Private Limited is a manufacturer of products and solutions specializing in Power Quality, Metering, and Distribution. Our offerings are designed to help industrial energy consumers drive energy efficiency within their plants. We are dedicated to providing innovative solutions that enhance the efficiency and reliability of energy infrastructure for our clients. Role Description This is a full-time on-site role for a Sales Support Representative located in Kolkata. The Sales Support Representative will be responsible for assisting the sales team by managing customer inquiries, providing support to ensure customer satisfaction, and maintaining customer accounts. Daily tasks include handling calls and emails, coordinating with different departments, updating sales records, and supporting administrative tasks related to the sales process. Qualifications Strong Interpersonal Skills and effective Communication abilities Experience in Customer Support and providing exceptional Customer Service Focus on ensuring Customer Satisfaction Proficiency in using CRM software and MS Office Suite Ability to work independently and as part of a team Previous experience in a sales support role in similar industry or similar position is an advantage