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Cognizant
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Sales Support Analyst

Sales Support Analyst

5 - 8 years

|

1 - 3 Lacs

Posted:22 hours ago| Platform:

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Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Sales Support Analyst

Services Description:

Facilitate sales productivity across tooling and process support, and policy enforcement. This includes:

Providing frontline support to revenue growth teams, primarily sales but also including cross-functional stakeholders, similar to a traditional support desk function.
Additional support includes Tier 1 system bugs and enhancement triage, and supporting keep-the-lights-on (KTLO) mission-critical processes.

Qualifications:

Sales Operations or Deal/Support Desk.
Cross functional collaboration. Problem solving and analysis (in a Sales environment).
Comfort with repetitive tasks support.
Technical: SFDC support/admin, SQL, Tableau, Google Suite, Microsoft Suite"

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