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Sales & Service Engineer

Sales & Service Engineer

BBS

2 - 6 years

0 Lacs

ahmedabad gujarat

Posted:17 hours ago| Platform: Shine logo

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Skills Required

barcode rfid sql printer devices aspnet

Work Mode

On-site

Job Type

Full Time

Job Description

As a Sales & Service Engineer in Ahmedabad, your role involves the overall responsibility of systems & service support at the regional level for Barcode/RFID/Printer devices. Your key responsibilities will include: - Providing technical support to end customers & sales teams. - Conducting installation, training, and warranty support to customers. - Understanding different Barcode products and providing proper suggestions to clients. - Attending Hardware breakdown & preventive maintenance calls. - Taking charge of Presales activities, assisting the sales team in product demos & application usage. - Maintaining stock of service support tools in the Ahmedabad region. - Ensuring high customer satisfaction at all times. - Communicating product & customer feedback effectively. Qualifications required for this role include: - Excellent understanding of End to End AIDC solutions. - Competency in handling and resolving complaints and queries. - Knowledge of SQL and ASP.Net is a plus. - Ability to work well in a team and possess strong customer communication skills. - Proficiency in problem diagnosis. This role offers an opportunity to work in a dynamic environment where your technical expertise and customer-centric approach will be key to success.,

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Sales & Service Engineer