3 - 5 years
3 - 6 Lacs
Posted:5 hours ago|
Platform:
Work from Office
Full Time
1.Knowledge of Unsecured Lending processes, specifically Personal Loans .
2.Executing local marketing campaigns and activities to promote loan products.3.Understanding of the local market dynamics, customer preferences, and economic conditions.4.Skilled in managing Channel Partners and Branch Leads, ensuring alignment with business goals.5.Strong relationship management with stakeholders including clients, internal teams, and partners.6.Expertise in handling and coordinating pre and post-disbursement activities for loans.7.Ability to assess and comprehend risk inherent to a customers business and financial profile.8.Prompt and effective resolution of customer complaints and queries, ensuring customer satisfaction.9.Ensuring portfolio quality by monitoring loan performance and minimizing defaults.10.Make outbound calls to potential customers to promote personal loan products and convert leads into sales.11.Skilled in contacting new and existing customers to understand their loan needs and offer suitable solutions.12.Manage the loan disbursement process efficiently while ensuring compliance and timely delivery.13.Oversee early collections and repayment schedules to reduce delinquencies and maintain healthy portfolios.14.Follow up on early delinquent accounts and implement strategies to recover payments.15.Ability to understand customer requirements, close sales, and foster long-term customer relationships.
Muthoot Finance
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