Sales Counselor

Position: Sales Counsellor

Experience : 2years to 5 years

Department: Sales & Marketing

Location: Chennai ( T Nagar )

Gender : Female Only

The Sales Counsellor is responsible for guiding prospective customers, understanding their needs, presenting suitable products/services, and converting leads into sales. The role requires strong communication skills, customer handling ability, and a target-oriented mindset.

Key Responsibilities

• Handle inbound and outbound calls to reach potential customers.
• Counsel prospects by understanding their requirements and suggesting the right product/service.
• Convert inquiries into confirmed sales through effective communication and persuasion.
• Maintain a strong follow-up system to ensure lead conversion.
• Provide accurate information about products, pricing, offers, and services.
• Maintain daily/weekly sales reports and update CRM regularly.
• Build and maintain strong customer relationships for repeat and referral business.
• Participate in promotional activities, campaigns, and events when required.
• Coordinate with internal teams (Marketing, Operations, etc.) for smooth customer onboarding.
• Achieve monthly and quarterly sales targets.

Skills & Qualifications

• Graduate / Diploma (preferred).
• 0–3 years of experience in sales, counselling, telecalling, or customer service.
• Excellent communication and interpersonal skills.
• Ability to understand customer needs and offer appropriate solutions.
• Strong persuasion, negotiation, and presentation skills.
• Target-driven attitude with the ability to work under pressure.
• Basic computer knowledge and experience with CRM tools (preferred).

Key Competencies

• Customer-centric approach
• Positive attitude
• Confidence and clarity in communication
• Quick learner and adaptable
• Team player

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person