Sales Coordinator

Key Responsibilities:1. Sales Support & Coordination:

• Assist the sales team with quotation preparation, price lists, and proposal documents.
• Track inquiries received through phone, email, or online platforms (e.g., IndiaMART, website, social media).
• Follow up with clients on quotations, orders, and payments.
• Maintain and update customer databases, inquiry registers, and sales trackers.
• Coordinate with sales executives to ensure timely customer visits and follow-ups.

2. Order Processing & Documentation:

• Receive purchase orders from customers and verify details before processing.
• Coordinate with the purchase and logistics teams for product availability, delivery schedules, and dispatch updates.
• Prepare sales order forms, delivery challans, and invoices in coordination with the accounts department.
• Maintain proper filing of all sales-related documents.

3. Communication & Client Interaction:

• Act as a communication bridge between customers and internal teams.
• Respond to customer queries related to quotations, deliveries, and after-sales support.
• Support in handling customer complaints or escalation and ensure resolution through proper channels.

4. Reporting & Analysis:

• Prepare daily, weekly, and monthly sales reports for management review.
• Track order status, pending quotations, and collections.
• Maintain records of sales performance and customer interactions.

5. Coordination with Other Departments:

• Liaise with the accounts team for payment follow-ups and credit control.
• Coordinate with logistics for dispatch, tracking, and delivery confirmation.
• Work with the marketing team on promotional activities, campaigns, and product updates.

Skills & Competencies:

• Strong communication and coordination skills.
• Proficiency in MS Office (Excel, Word, Outlook).
• Knowledge of CRM or ERP software (preferred).
• Attention to detail and accuracy in documentation.
• Ability to multitask and work under pressure.
• Team-oriented with a positive and proactive approach.

Qualification & Experience:

• Graduate in Business Administration / Commerce / Marketing.
• 1–3 years of experience in sales coordination, preferably in IT hardware, networking, or related fields.
• Freshers with good communication and computer skills may also be considered.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person