High-quality service provided to prospective or current student/client/ stakeholder. Timely response to and resolution of enquiries, requests and issues. Meeting or exceeding targets and metrics. Contribution to the achievement of team targets. Up-to-date diary management. Accuracy and integrity of data in business systems. Development of relationships within and outside the team, and positive feedback from colleagues. Positive feedback from project managers. Compliance with processes, procedures and standards. Contributions to process reviews and operational improvements. Robust analytics and reporting of all pre-sales activity on behalf of the whole pre-sales team. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Weekend availability Work Location: In person Application Deadline: 25/05/2025 Expected Start Date: 01/06/2025
1. Product Delivery and Handling Safely deliver IT hardware (e.g., desktops, laptops, servers, networking devices) to clients or branches. Ensure correct items are delivered as per the Delivery Challan or Invoice. Verify customer acknowledgment (sign/stamp) on delivery documents. Handle products with care to avoid damage during transport. 2. Installation Support (if required) Coordinate with the installation or service team if on-site support is needed. Assist in basic setup like unpacking, connecting devices, etc., if trained. Communicate with the technical team for any client queries during delivery. 3. Documentation and Records Maintain and submit Delivery Challans (DC), invoices, and acknowledgment receipts on time. Update delivery status in the system or manually in the register. Collect customer feedback or remarks during delivery and report issues to the office. 4. Route and Time Management Plan delivery routes efficiently to save time and fuel. Ensure timely delivery as per client commitment or service level agreement (SLA). Communicate delays, issues, or rerouting requirements to the reporting authority. 5. Logistics Coordination Coordinate with the purchase or dispatch department for item pickup and loading. Maintain delivery vehicle stock (if using company vehicle) and fuel records. Monitor and report any vehicle issues to the concerned department. 6. Customer Interaction Maintain professional behavior and represent the company positively during client interactions. Provide courteous service and basic answers to delivery-related questions. Notify clients in advance about delivery timing if required. Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Work Location: In person Application Deadline: 12/06/2025 Expected Start Date: 15/06/2025
Front Office Executive – Roles and Responsibilities 1. Reception and Visitor Management Greet and assist visitors and clients professionally and courteously. Maintain the visitor register and issue visitor passes. Direct visitors to the appropriate departments or staff members. 2. Telephone and Communication Handling Attend incoming calls and route them to the concerned departments. Record and relay messages accurately and promptly. Handle basic queries regarding the company’s services and address general inquiries. 3. Administrative and Office Support Manage courier (inward and outward) and maintain dispatch records. Oversee ordering and stock of office supplies, stationery, and pantry items. Assist in scanning, photocopying, document binding, and other administrative tasks. 4. Petty Cash Handling Maintain and monitor petty cash fund for daily office expenses. Record all petty cash transactions with proper bills/vouchers. Reconcile and submit petty cash reports to the accounts department regularly. 5. Delivery Executive Coordination Coordinate with delivery executives for daily delivery schedules. Share customer and delivery details accurately. Ensure timely pickup and dispatch of materials as per schedule. Collect delivery acknowledgments and update the delivery tracker. Communicate with clients on delivery status, if required. 6. Stock and Material Dispatch Support (Basic Level) Coordinate with the store/warehouse team for material readiness. Maintain basic delivery and dispatch records at the front office. Assist in dispatch documentation like delivery challans or gate passes. 7. Office Maintenance and Coordination Ensure the front office and waiting areas are clean and well-maintained. Liaise with housekeeping, security, and maintenance for regular upkeep. 8. HR and General Support Activities Assist in scheduling interviews and coordinating with candidates. Support new employee onboarding by receiving and guiding them on Day 1. Maintain attendance/late arrival registers or assist with app-based attendance coordination. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 12/07/2025 Expected Start Date: 15/07/2025
Front Office Executive – Roles and Responsibilities 1. Reception and Visitor Management Greet and assist visitors and clients professionally and courteously. Maintain the visitor register and issue visitor passes. Direct visitors to the appropriate departments or staff members. 2. Telephone and Communication Handling Attend incoming calls and route them to the concerned departments. Record and relay messages accurately and promptly. Handle basic queries regarding the company’s services and address general inquiries. 3. Administrative and Office Support Manage courier (inward and outward) and maintain dispatch records. Oversee ordering and stock of office supplies, stationery, and pantry items. Assist in scanning, photocopying, document binding, and other administrative tasks. 4. Petty Cash Handling Maintain and monitor petty cash fund for daily office expenses. Record all petty cash transactions with proper bills/vouchers. Reconcile and submit petty cash reports to the accounts department regularly. 5. Delivery Executive Coordination Coordinate with delivery executives for daily delivery schedules. Share customer and delivery details accurately. Ensure timely pickup and dispatch of materials as per schedule. Collect delivery acknowledgments and update the delivery tracker. Communicate with clients on delivery status, if required. 6. Stock and Material Dispatch Support (Basic Level) Coordinate with the store/warehouse team for material readiness. Maintain basic delivery and dispatch records at the front office. Assist in dispatch documentation like delivery challans or gate passes. 7. Office Maintenance and Coordination Ensure the front office and waiting areas are clean and well-maintained. Liaise with housekeeping, security, and maintenance for regular upkeep. 8. HR and General Support Activities Assist in scheduling interviews and coordinating with candidates. Support new employee onboarding by receiving and guiding them on Day 1. Maintain attendance/late arrival registers or assist with app-based attendance coordination. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 12/07/2025 Expected Start Date: 15/07/2025
Company Description Vatanix Technologies Private Limited is a System Integrator providing end-to-end IT infrastructure services. Our expertise spans various verticals including Data Center, Structured Cabling, Switching, Routing, Boardroom Solutions, Wireless Solutions & Auditing, Network Security, Cloud Solutions, IP Surveillance, and Managed Services. We are committed to delivering tailored IT solutions to meet the specific needs of our clients across different industries. Role Description This is a full-time on-site role for a Sales Executive - IT Solution at Vatanix Technologies Private Limited, located in Chennai. The Sales Executive will be responsible for generating leads, managing accounts, and selling IT solutions. Daily tasks include identifying potential clients, presenting our IT solutions, negotiating deals, and maintaining client relationships to ensure satisfaction and repeat business. Qualifications Proficiency in IT Sales and Lead Generation Experience in Account Management and Information Technology Strong Communication skills Ability to thrive in an on-site role in Chennai Excellent negotiation and presentation skills Proven track record of meeting or exceeding sales targets Bachelor's degree in Business, Information Technology, or related field preferred Experience in the IT industry is a plus
Key Responsibilities: Cable Laying & Routing Termination & Labelling Testing & Certification Rack & Patch Panel Setup Site Coordination Safety Compliance Documentation Maintenance & Support Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
All Transportation Management of all Branches Chennai, Trichy, Bangalore and Hyderebad. 1. Pick up of goods from Vendor place. 2. Delivering the goods to Customer place. 3. Checking Materials before delivering to the Customer. 4. Managing Proper Packing of goods. 5. Economic and proper and safe transportation planning. 6. Managing and Verifying goods received. 7. Tracking of all equipments delivery of Rental and jobwork etc. 8. Working early and late hours and on Holidays in emergency cases. 9. Multilanguage's is better Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities:1. Sales Support & Coordination: Assist the sales team with quotation preparation, price lists, and proposal documents. Track inquiries received through phone, email, or online platforms (e.g., IndiaMART, website, social media). Follow up with clients on quotations, orders, and payments. Maintain and update customer databases, inquiry registers, and sales trackers. Coordinate with sales executives to ensure timely customer visits and follow-ups. 2. Order Processing & Documentation: Receive purchase orders from customers and verify details before processing. Coordinate with the purchase and logistics teams for product availability, delivery schedules, and dispatch updates. Prepare sales order forms, delivery challans, and invoices in coordination with the accounts department. Maintain proper filing of all sales-related documents. 3. Communication & Client Interaction: Act as a communication bridge between customers and internal teams. Respond to customer queries related to quotations, deliveries, and after-sales support. Support in handling customer complaints or escalation and ensure resolution through proper channels. 4. Reporting & Analysis: Prepare daily, weekly, and monthly sales reports for management review. Track order status, pending quotations, and collections. Maintain records of sales performance and customer interactions. 5. Coordination with Other Departments: Liaise with the accounts team for payment follow-ups and credit control. Coordinate with logistics for dispatch, tracking, and delivery confirmation. Work with the marketing team on promotional activities, campaigns, and product updates. Skills & Competencies: Strong communication and coordination skills. Proficiency in MS Office (Excel, Word, Outlook). Knowledge of CRM or ERP software (preferred). Attention to detail and accuracy in documentation. Ability to multitask and work under pressure. Team-oriented with a positive and proactive approach. Qualification & Experience: Graduate in Business Administration / Commerce / Marketing. 1–3 years of experience in sales coordination, preferably in IT hardware, networking, or related fields. Freshers with good communication and computer skills may also be considered. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Job Overview: We are seeking a dynamic and driven Executive / Senior Executive - Sales to join our team, focused on selling IT Infrastructure solutions and services. This role requires frequent field visits, client meetings and a good understanding of Networking, Servers, Data Centres, Cloud and Managed Services. You’ll be responsible for lead conversion, building client relationships and closing deals. Key Responsibilities: Generate leads through networking, cold calling and referrals Understand customer requirements and present value-based offerings Meet potential clients to understand and pitch IT solutions Develop and maintain strong client relationships to ensure repeat business and referrals. Maintain customer relationships and update CRM Achieve monthly sales targets Provide regular sales reports and updates Visit prospective clients and promote IT solutions Stay updated on industry trends and competitor offerings. Work with technical teams to prepare proposals Participate in marketing campaigns, exhibitions, or product demos Identify business opportunities in SMBs and enterprise segments Track market trends and competitor activity in the IT services domain Coordinate with internal teams (technical, finance, logistics) to fulfil client requirements Ensure proper documentation of deals, proposals, and agreements. Vatanix Technologies Private Limited, Chennai | Bangalore | Hyderabad | Trichy www.vatanix.com Qualification & Skillsets: MBA (Sales / Marketing). Engineer background is preferred. Basic Knowledge of IT infrastructure (LAN, Wi-Fi, Servers, Cloud, etc.) Good communication and presentation skills Can use MS Word / Excel / PPT comfortably Confident, self-driven and target-oriented Willing to travel extensively. Own vehicle is mandatory. Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
1. Service Request & Ticket Management Receive service requests via phone, email, ticketing tools, or CRM. Log and assign tickets to the appropriate engineers based on skill, location, and SLA priority. Monitor ticket progress and ensure closure within defined SLAs. Escalate unresolved issues to Service Head / Project Head. 2. Engineer Coordination & Field Support Allocate tasks to field engineers, remote support engineers, and L1/L2 teams. Track engineer movement, site visits, and service schedules. Ensure engineers follow proper checklists, SOPs, and service protocols. Collect service reports, installation reports, and closure notes. 3. Customer Communication & Updates Provide timely updates to customers on ticket status, engineer visit, and issue resolution. Maintain professional communication and ensure customer satisfaction. Handle customer escalations and coordinate with senior technical teams for resolution. 4. Inventory & Material Coordination Coordinate with stores/logistics team for hardware/part replacements. Track RMA items, warranty claims, and DOA replacements. Maintain stock availability for service-related items. 5. Preventive Maintenance (PM) Management Prepare and maintain PM schedules for AMC/managed service customers. Remind engineers and customers about scheduled PM visits. Collect PM reports and update records. 6. Documentation & Reporting Maintain service-related documents: AMC lists, asset lists, warranties, and installation history. Prepare daily/weekly/monthly service reports for management. Maintain customer database, service history, and SLA compliance reports. 7. Coordination with HR for Engineer Compliance (Since your company uses HR integration) Ensure updated engineer lists for ESI, Insurance, Accident Cover. Monitor leave, availability, and shift allocations for engineers. Inform HR in case of frequent absence or disciplinary issues. 8. Quote & Invoice Support (If required) Coordinate with Sales/Accounts for service quotations (AMC, spares, visit charges). Support in raising invoices for completed service calls or contracts. Follow up with clients for service-related commercial approvals. 9. Process Compliance & Service Quality Ensure engineers follow company standards for installation & troubleshooting. Track SLA performance and highlight delays or bottlenecks. Support implementation of ISO/ITIL processes if applicable. 10. Coordination with OEMs / Vendors Raise support tickets with OEM partners (Cisco, HP, Dell, Fortinet, etc.). Follow up for replacement parts, RMAs, warranty calls. Maintain vendor escalation contacts and logs. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person