Sales Coordination

Key Responsibilities:

1. Lead Generation & Client Communication

Conduct cold calling to elevator companies and relevant prospects to generate leads. Strategically plan outreach efforts to identify new business opportunities and convince potential clients of our offerings.
Schedule client meetings for the Business Development Assistant based on availability and business priorities.Maintain regular follow-up with clients to ensure continued engagement and relationship building.Maintain detailed service reports, log issues, and feedback for continuous product improvement.

2. Coordination with Field Sales Team

Act as the point of contact for the Business Development Assistant, providing them with accurate lead details and meeting schedules.
Ensure timely communication and handover of client information between office and field staff.

3. Quotation & Order Processing

Prepare quotations and proposals based on client requirements and data provided by the BD team.
Generate and maintain Sales Order Sheets and process Production Orders accurately. Coordinate with internal teams for smooth workflow from inquiry to order dispatch.

4. Dispatch & Client Updates

Track and coordinate dispatches with the logistics team.
Ensure clients are regularly updated about order status, expected delivery timelines, and any delays.Take final acknowledgement from clients about the material received.

5. CRM & Documentation

Maintain and update client and lead details in the CRM system consistently.
Record all communications, follow-ups, and status updates to ensure visibility for all stakeholders.

6. Technical Support Coordination

Route technical queries, installation issues, and configuration support requests to the Service Engineer or technical team.
Act as the communication bridge between clients and technical staff to ensure quick resolution of product concerns.

7. Payment Follow-up & Billing Coordination

Conduct timely follow-ups for outstanding payments and manage client-specific credit cycles.
Send invoices, payment reminders, and account ledgers to clients on schedule.Coordinate with the Billing, Dispatch, and Service departments to ensure end-to-end order and service fulfilment.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹450,000.00 per year

Work Location: In person