Sales and Support Specialist

Job Description

We are looking for a proactive and motivated Sales and Support Specialist to join our India division. The ideal candidate should be sales-oriented, possess strong communication skills, and be eager to deliver high-quality support to clients and partners. This position is crucial in helping us maintain excellent client relationships while driving sales performance. Responsibilities: Sales (70%): Engage with active and potential clients to promote and sell company services. Maintain communication with clients via phone, email, and chat to ensure satisfaction and upsell opportunities. Collaborate with the Sales and Support team to meet individual and team sales targets. Support (30%): Provide timely and professional assistance to clients and partners regarding company products and services. Address financial and technical inquiries via chat, email, and phone, ensuring a seamless customer experience. Prepare comprehensive instructions for clients and partners regarding the use of services. Client Relationship Management: Utilize the CRM system to update client statuses and manage ongoing client relationships. Ensure accurate and timely documentation of all interactions with clients in the CRM system (Salesforce). Requirements: Fluent Hindi speaker, English proficiency B2 or higher. At least 2 years of experience in sales, ideally within the FinTech, brokerage, or banking sectors. Strong communication skills and a customer-oriented mindset. Active and positive approach to work, with the desire for long-term cooperation. Working Conditions: Work from our new branch in Hyderabad Opportunity to work within an international company as part of a cross-functional team. Competitive compensation package (fixed salary + bonuses) Job Type: Full-time Pay: Up to ₹34,000.00 per month Benefits: Paid time off Compensation Package: Performance bonus Schedule: Monday to Friday Application Question(s): How many years of sales executive experience do you have ? what do you sell? Do you make cold calls? if yes how many cold calls you make in one day? how many years of customer service exposure do you have? Experience: sales within the FinTech, brokerage, or banking sectors: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person