Sales and support executive

2 - 6 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Sales and Support Executive at DeltaX, you will play a crucial role in managing client relationships, addressing customer inquiries, resolving issues, and providing exceptional client support. Your responsibilities will include identifying potential customers, offering pre- and post-sales assistance, maintaining client records, and collaborating with various teams to enhance client experience and achieve organizational objectives. Key Responsibilities: - Manage client relationships and address customer inquiries effectively - Resolve issues promptly to ensure high levels of customer satisfaction - Identify potential customers and provide pre- and post-sales support - Maintain accurate client records for future reference - Collaborate with cross-functional teams to enhance client experience and meet organizational goals Qualifications: - Excellent communication, client engagement, and interpersonal skills are essential - Sales and business development experience, with a focus on achieving targets, is required - Proficiency in customer relationship management (CRM) tools and basic documentation skills is necessary - Self-motivated and capable of working effectively in a team-oriented environment - Ability to handle multiple tasks and adapt to a fast-paced work environment with flexibility - A professional background in finance, trading, or technology would be advantageous - A degree in Business, Marketing, Communication, or a related field is preferred (Note: The additional details of the company were not explicitly mentioned in the job description provided.) Role Overview: As a Sales and Support Executive at DeltaX, you will play a crucial role in managing client relationships, addressing customer inquiries, resolving issues, and providing exceptional client support. Your responsibilities will include identifying potential customers, offering pre- and post-sales assistance, maintaining client records, and collaborating with various teams to enhance client experience and achieve organizational objectives. Key Responsibilities: - Manage client relationships and address customer inquiries effectively - Resolve issues promptly to ensure high levels of customer satisfaction - Identify potential customers and provide pre- and post-sales support - Maintain accurate client records for future reference - Collaborate with cross-functional teams to enhance client experience and meet organizational goals Qualifications: - Excellent communication, client engagement, and interpersonal skills are essential - Sales and business development experience, with a focus on achieving targets, is required - Proficiency in customer relationship management (CRM) tools and basic documentation skills is necessary - Self-motivated and capable of working effectively in a team-oriented environment - Ability to handle multiple tasks and adapt to a fast-paced work environment with flexibility - A professional background in finance, trading, or technology would be advantageous - A degree in Business, Marketing, Communication, or a related field is preferred (Note: The additional details of the company were not explicitly mentioned in the job description provided.)

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