Sales Administrator

Job Description: As a Sales Administrator, you will play a crucial role in providing administrative and organizational support to the sales team. Your responsibilities will include processing orders, managing customer records, handling invoicing, and compiling sales reports to ensure the smooth functioning of sales operations. Key Responsibilities: - Customer Support: You will respond to customer inquiries, questions, and complaints through various channels such as phone, email, or in person. - Database Management: Your role will involve maintaining and updating customer and sales records in company databases. - Reporting: You will compile and maintain accurate monthly, quarterly, or annual sales reports for management to track performance. - Coordination: Collaborate with other departments and customers to manage product deliveries and inventory levels effectively. - Administrative Support: Assist the sales team with various administrative tasks and special projects as required. Key Skills & Qualifications: - Organizational Skills: Strong organizational skills are essential for managing sales data and processes efficiently. - Communication Skills: Excellent written and verbal communication skills are necessary for effective interaction with customers and colleagues. - Customer Service: Dedication to providing excellent customer service is vital for maintaining client relationships. - Attention to Detail: A meticulous approach is required to ensure accuracy in orders, invoices, and customer records. - Computer Proficiency: Familiarity with CRM systems and other office suites is beneficial for this role. Education: - A high school diploma or equivalent is typically sufficient, while an Associate's degree may be preferred. Experience: - 1 year of experience in sales administration is preferred. Location: - Jamshedpur, Jharkhand is the preferred work location for this role. This is a full-time, permanent position that requires in-person work.,