Sailpoint IIQ L3 Support Engineer

Role Overview: You will be working as a contract Sailpoint IIQ L3 Support Engineer at Papasiddhi, located on-site in Bengaluru South. Your primary responsibility will be to provide advanced technical support, troubleshoot, and resolve customer issues related to Sailpoint IIQ. Collaboration with different teams to ensure efficient problem-solving and customer satisfaction will be a key part of your role. Key Responsibilities: - Provide advanced technical support for Sailpoint IIQ - Troubleshoot and resolve customer issues effectively - Collaborate with various teams for efficient problem-solving - Ensure customer satisfaction through timely and effective support Qualifications Required: - Strong Troubleshooting and Technical Support skills - Experience in Customer Support and Customer Service roles - Knowledge of Operating Systems - Excellent communication and interpersonal skills - Ability to work collaboratively in a team environment - Bachelors degree in Computer Science, Information Technology, or a related field - Relevant certifications in Sailpoint IIQ or related technologies are a plus - Prior experience in IT support roles is advantageous,