Assistant Front Office Manager The Grand Omkara Hotel and Resorts

2.0 - 6.0 years

0 Lacs

indore, madhya pradesh

On-site

The Assistant Front Office Manager plays a crucial role in supporting the Front Office Manager in overseeing all front desk and guest services operations within the Front Office / Guest Services department. You will be responsible for ensuring efficient check-in/check-out procedures, handling guest issues, coordinating with other departments, and upholding high standards of hospitality and customer service. Your key responsibilities will include supervising the front desk team to guarantee smooth and professional operations, monitoring guest check-in and check-out procedures, and promptly addressing any service gaps or guest complaints to maintain satisfaction. You will also support the training and development of front office staff, maintain knowledge of room availability, special promotions, and hotel services, and coordinate room assignments with housekeeping and maintenance teams. Additionally, you will oversee shift scheduling, staff assignments, and performance tracking, ensuring compliance with hotel policies, safety standards, and service protocols, and preparing reports related to room occupancy, revenue, and guest feedback. In the absence of the Front Office Manager, you will act as the acting manager. To qualify for this position, you should have a Diploma or degree in Hotel Management or a related field, possess strong customer service and problem-solving skills, excel in communication and interpersonal abilities, and demonstrate the capability to handle pressure and multitask in a fast-paced environment. Flexibility to work various shifts, including weekends and holidays, is crucial for this full-time role. The job offers food benefits and requires proficiency in English. The work location is in person, and the expected start date is 15/07/2025.,

Posted 1 day ago

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Workplace Experience Coordinator CBRE

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Experience Coordinator role plays a crucial part in ensuring a positive office experience by serving as a cultural ambassador, community advocate, and service leader. You will be responsible for coordinating and supporting the delivery of Workplace Services, which encompasses various services such as Concierge, Reception / Switchboard, Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs, Document Services, Mail Services, Record Archiving, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol, and Workplace Onboarding. As an Experience Coordinator, your primary responsibilities include ensuring personal safety and the safety of others impacted by your work. This involves completing all required HSE training satisfactorily, adhering to all activity policies and procedures, including HSE-related requirements, and actively participating in HSE programs and activities as necessary. You are expected to report any conditions that may lead to accidents or injuries and halt work if deemed necessary. This position falls under the GWS Segment and requires a proactive approach towards creating a harmonious and efficient workplace environment for all stakeholders involved.,

Posted 5 days ago

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