RKIT Software Pvt. Ltd. , being a well-known brand in Software development, has recently launched "Cloud Miracle Software". Apart from that, currently we are developing complete Cloud ERP Software which comprises of modules like HRMS, Accounting, CRM, Ticketing system and DMS(Dealer Management System). Job Role: Technical Support Executive Experience : 1-5 years Job description - Attend basic & small amounts of inbound technical service calls. Pending call processing with the help of a colleague on a routine basis. Keep records of all conversations in our ticket system in a comprehensible way. Frequently attend training sessions to improve knowledge and performance level. Ensure following the customer service SOP, Company policies, and website for FAQs. Escalate serious problems according to the hierarchy. Good communication skills (written and verbal) Analytical and problem-solving skills Computer operating skills Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person
“Miracle Accounting Software” is the established brand in the field of Accounting Software. It caters to many types of businesses scaling small to large industries and help their accounting needs streamline. Designation - Sales & Partner Manager Experience - 4 to 7 Years Job Role - Set weekly & monthly targets for BDMs/BDEs and track performance. Experience in Sales, Channel Management, or CRM Excellent coordination, follow-up, and execution ability Conduct daily check-ins and maintain discipline in field reporting Track ticket resolution, complaint TAT, and customer satisfaction levels. Plan regular training sessions for BDEs, BDMs, and partner teams. Bonus: Experience in ERP / SaaS / Partner Ecosystems Implement 7-day IGNITE onboarding for new Affiliate, Sales, or SI partners. Job Type: Full-time Pay: ₹40,000.00 - ₹80,000.00 per month Work Location: In person
As a follow-up Manager at RKIT Software Pvt. Ltd., you will be responsible for ensuring the execution of a wide range of agreed actions across all departments and the Senior Leadership Team. In this role, you will manage emails, information, and other communications, providing answers where possible and highlighting and prioritizing those that require the Director's attention. Your excellent communication and interpersonal skills will be crucial at all levels of the organization. Handling confidential information with discretion and maintaining organized records will be a key part of your responsibilities. This may include preparing reports, presentations, and documentation for the Managing Director. You will also attend team meetings, off-site quarterly days, and other strategic meetings to take notes and action points. Collaborating effectively with all employees, managers, and clients will be essential in this role. You should be willing to do whatever it takes to get the job done efficiently and professionally. As a Full-time employee, you will play a vital role in the success of the organization. Qualifications: - MBA Experience: - 0 - 2 years (Female) Education: - Bachelor's degree preferred Language: - Proficiency in English preferred Work Location: - In person If you are a proactive individual with a keen eye for detail and a dedication to excellence, this role offers the opportunity to work with a dynamic team at the forefront of software development. Join us at RKIT Software Pvt. Ltd. and be a part of our journey towards innovation and success.,
RKIT Software Pvt. Ltd., being a well-known brand in Software development, has recently launched "Cloud Miracle Software". Apart from that, currently we are developing complete Cloud ERP Software which comprises of modules like HRMS, Accounting, CRM, Ticketing system and DMS(Dealer Management System). Job Role: CRM Executive Experience: 0-2 years Job Description - Conduct onboarding sessions for new dealers and partners with company overview and system walkthroughs. Deliver engaging technical/product training sessions (online & in-person) Manage CRM activities: handle inquiries, update lead status, track loyalty enrollments, and monitor lead-to-demo ratios. Resolve escalations (ports, complaints) by coordinating with dealers, clients, and internal teams. Maintain training materials, SOPs, and partner communications. Ensure quick responses to complaints/escalations (within 2 hours). Build relationships to ensure smooth partner integration into the RKIT ecosystem. Strong technical aptitude with basic understanding of software systems. Excellent verbal and written communication skills (English, Hindi/Gujarati). Job Type: Full-Time Work Location: In-person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person
RKIT Software Pvt. Ltd., being a well-known brand in Software development, has recently launched "Cloud Miracle Software". Apart from that, currently we are developing complete Cloud ERP Software which comprises of modules like HRMS, Accounting, CRM, Ticketing system and DMS(Dealer Management System). Job Role: Partner Success Executive Experience: 0-2 years Job description: Make outbound calls, explain product value, and onboard clients. Track leads, demos, and ensure smooth conversions. Collaborate with partners/teams to meet targets. Maintain CRM records and prepare reports. Support dealer onboarding, campaigns, and progress tracking. Support communication campaigns — loyalty registrations, MPL introductions, target sharing. Stay motivated to achieve daily/weekly outreach and conversion targets Monitor partner milestones, MPL scores, and share updates with managers. Skilled in MS Office with CRM and basic AI tools. Strong communication (English, Hindi & Gujarati) and presentation skills Job Type: Full-time Work Location: In person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person
RKIT Software Pvt. Ltd., being a well-known brand in Software development, has recently launched "Cloud Miracle Software". Apart from that, currently we are developing complete Cloud ERP Software which comprises of modules like HRMS, Accounting, CRM, Ticketing system and DMS(Dealer Management System). Job Role: CRM Executive Experience: 0-2 years Job Description - Conduct onboarding sessions for new dealers and partners with company overview and system walkthroughs. Deliver engaging technical/product training sessions (online & in-person) Manage CRM activities: handle inquiries, update lead status, track loyalty enrollments, and monitor lead-to-demo ratios. Resolve escalations (ports, complaints) by coordinating with dealers, clients, and internal teams. Maintain training materials, SOPs, and partner communications. Ensure quick responses to complaints/escalations (within 2 hours). Build relationships to ensure smooth partner integration into the RKIT ecosystem. Strong technical aptitude with basic understanding of software systems. Excellent verbal and written communication skills (English, Hindi/Gujarati). Job Type: Full-Time Work Location: In-person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person
RKIT Software Pvt. Ltd., being a well-known brand in Software development, has recently launched "Cloud Miracle Software". Apart from that, currently we are developing complete Cloud ERP Software which comprises of modules like HRMS, Accounting, CRM, Ticketing system and DMS(Dealer Management System). Job Role: Partner Success Executive Experience: 0-2 years Job description: Make outbound calls, explain product value, and onboard clients. Track leads, demos, and ensure smooth conversions. Collaborate with partners/teams to meet targets. Maintain CRM records and prepare reports. Support dealer onboarding, campaigns, and progress tracking. Support communication campaigns — loyalty registrations, MPL introductions, target sharing. Stay motivated to achieve daily/weekly outreach and conversion targets Monitor partner milestones, MPL scores, and share updates with managers. Skilled in MS Office with CRM and basic AI tools. Strong communication (English, Hindi & Gujarati) and presentation skills Job Type: Full-time Work Location: In person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person