RKIT Software Pvt. Ltd. , being a well-known brand in Software development, has recently launched "Cloud Miracle Software". Apart from that, currently we are developing complete Cloud ERP Software which comprises of modules like HRMS, Accounting, CRM, Ticketing system and DMS(Dealer Management System). Job Role: Technical Support Executive Experience : 1-5 years Job description - Attend basic & small amounts of inbound technical service calls. Pending call processing with the help of a colleague on a routine basis. Keep records of all conversations in our ticket system in a comprehensible way. Frequently attend training sessions to improve knowledge and performance level. Ensure following the customer service SOP, Company policies, and website for FAQs. Escalate serious problems according to the hierarchy. Good communication skills (written and verbal) Analytical and problem-solving skills Computer operating skills Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person
“Miracle Accounting Software” is the established brand in the field of Accounting Software. It caters to many types of businesses scaling small to large industries and help their accounting needs streamline. Designation - Sales & Partner Manager Experience - 4 to 7 Years Job Role - Set weekly & monthly targets for BDMs/BDEs and track performance. Experience in Sales, Channel Management, or CRM Excellent coordination, follow-up, and execution ability Conduct daily check-ins and maintain discipline in field reporting Track ticket resolution, complaint TAT, and customer satisfaction levels. Plan regular training sessions for BDEs, BDMs, and partner teams. Bonus: Experience in ERP / SaaS / Partner Ecosystems Implement 7-day IGNITE onboarding for new Affiliate, Sales, or SI partners. Job Type: Full-time Pay: ₹40,000.00 - ₹80,000.00 per month Work Location: In person