Posted:2 weeks ago|
Platform:
On-site
Full Time
| Role: Senior Analyst (IC1): Cloud Subscription Data Management The Cloud Subscription Data Management (CSDM) owns the Global Subscription plan details of all cloud customers. The team manages creation and maintenance of subscription plans as well as performing a number of other critical activities to support cloud renewals, new business and other core activities to speedup Oracle's revenue recognition. CSDM team is part of Customer Data Operations group which is focused on improving overall customer experience by improving data quality, further standardizing and simplifying the global customer data processes and enabling us to provide one consistent view of our customers. Focus on enhancing customer experience by imbibing Agile, Willingness to change status quo, Accountable, Responding with Sense of Urgency & Engaging for building Trust AWARE values. We are currently looking for a highly motivated, flexible team member to join our team, to handle day to day operationsJob Responsibilities Sound knowledge on the Quote to Cash process |
Job Responsibilities
Sound knowledge on the Quote to Cash process
Knowledge of handling processes on Order Mgmt, SPM , AR, Cloud Ops, Provisioning is must
Provides expert process knowledge support to team on queries coming up for Provisioning, Terminations, Customer Data, etc
Experience in Fusion Business intelligence would be an added advantage
Should manage all the escalations until closure.
Responsible to work on RCA and ability to identify gaps in the End to End process & reports to business
Should assist and guide the team members on the nonstandard cases
Identify and push for process improvement/ automation wherever required
Manage Stakeholder relationships & help imbibing Customer Centric Behavior
Collaborates cross functionally to deliver on shared objectives
Uses insight gained across organizational boundaries to inform future practices and increase synergies
Key Skills
Should have advanced business communication skills
Should have excellent presentation skills
Should have strong analytical skills and problem solving capabilities
Should be able to perform data analysis and should have reporting skills
Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point
Demonstrate good listening and comprehension skills
Should be a team player with good interpersonal skills
Ability to prioritize and take decisions
Should be result oriented
Should give attention to detail
Career Level - IC1
Oracle
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
bengaluru, karnataka, india
Salary: Not disclosed
bengaluru
5.0 - 7.0 Lacs P.A.
bengaluru
5.0 - 7.0 Lacs P.A.
