Retail Sales Officer - Luxury Jewellery

As a Sales and Store Manager, your key responsibilities will include understanding customer needs and assisting with buying decisions. You will be expected to introduce products, complete sales transactions, and achieve sales targets while handling returns or repairs efficiently. Additionally, you will need to adhere to procedures and cost-saving measures in store management, manage stock levels, ensure replenishment, and display products attractively while securing them daily. It will be essential for you to prevent theft, manage dead stock, and support marketing efforts effectively. Collaboration with competitors for process improvements will also be a part of your role. You will be responsible for collecting customer feedback to enhance satisfaction and store ratings. Addressing customer queries and complaints per company guidelines will be crucial in ensuring customer satisfaction and loyalty.,