Retail Sales Executive

About the Company We, RentoMojo, were founded by IIT-M alums and serial entrepreneurs who worked out of almost every major city in India in the first five years of their corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. RentoMojo caters to the needs of working professionals which are unmet due to the non-availability of furnished rental flats by offering furniture and appliances on a rental basis, thus, providing more flexibility than owning expensive furniture and appliances.

Currently, we have 130,000+ subscribers with a typical rental period of 12-14 months. The current market size (as per a recent report by Grant Thornton) is estimated to be US$ 4.1 Billion and expected to grow to US$ 13 Billion by 2025. With 700+ people operations, the company has a presence in 16 cities across India. Looking back, Rentomojo has not only made a new market of lease which never existed for the consumer, they have also become market leaders in the consumer rental industry. Unlike the norm, they are now seeing a reverse trend wherein a version of ours is being copied in the US and UK. "The spending youth, especially the millennials & Gen Z's prefer staying light, desire flexibility and are value-conscious. Willing to experiment with new stuff across categories that make life simpler and not boring, these generations are also sensitive to our planet's sustainability. Our customers and employees identify with what we do”, is what Geetansh Bamania, our Founder and CEO has to say. Five Pillars of our Culture: Zoom In-Zoom Out : ● We zoom in and go micro; our focus would be doing better in everything, including things we already do well.

● We zoom out a lot for creating successful pilots that can potentially scale into a lot of value add in the future, like strengthening our offline presence. Enterprising Mindset: If you are bold enough, you will have life-changing growth opportunities here. ● We will continue to expand the responsibilities of hungry and willing people. If you are ready to do what you have never done, you will find roles that you have never managed. ● Growing people from within was a significant contributor to the Fortune Employers Choice Award that we won in 2022 and more importantly that's one of the biggest reasons of our success & continued momentum Frugality: Measure Twice and Cut once. ● It is always easy to spend more money to get more done, but it lacks any form of challenge. We have to grow and become better without a proportionate increase in cost. ● For every penny that we spend or that we put up to spend, expect a lot of discussions, debates, and conversations. Planning is going to be important, data has to be the foundation, detailing will be a must, and world-class execution is the only way we will move forward in this journey. Accountability: Less Why, More How. ● We will always have more to bite than we can chew, we will always have to make choices and prioritize while we progress. We can have hundreds of reasons behind why something can not be done, but we have to remain focused on the how of things. The focus on how will help us find ways to get done, and what needs to get done. Think, Decide, Play, and Act for the long term. ● The only time we will make short-term decisions is when they help us in the longer term. To me, the long-term is all about consistency and not intensity.

ROLE: Retail Sales Executive NUMBER OF DIRECT REPORTEES :Individual contributor role KEY RELATIONSHIPS REPORTS TO : Retail City Lead Key Responsibilities: Engage with customers visiting the retail store, understand their furniture and appliance rental needs, and provide appropriate recommendations.

1.Actively promote Rentomojo's rental services and products to increase rentals and achieve sales targets.

2.Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.

3 Educate customers on the advantages of renting furniture and appliances, including cost savings, flexibility, and hasslefree maintenance.

4.Demonstrate product features and benefits to customers, highlighting the quality and value of Rentomojo's offerings.

5.Maintain thorough knowledge of Rentomojo's rental inventory, pricing, and promotional offers.

6.Process rental orders, complete necessary documentation, and ensure smooth rental transactions.

7.Collaborate with the store team to maintain the store's visual appearance, ensuring products are displayed attractively and well-organized.

8.Stay updated with industry trends, competitor activities, and customer preferences to provide valuable insights for business growth.

9.Maintain accurate records of customer interactions, inquiries, and sales data using Rentomojo's CRM system.

10.Continuously strive to meet and exceed individual and team sales targets.

11.Generate positive online reviews and ratings from customers monitor and track online mentions, reviews, comments, and discussions/shared experiences on retail store, individual, or brand across various platforms such as social media,

Qualifications:-

Bachelor's degree in business, marketing, or a related field is preferred.

1.Proven experience in sales or customer service roles, preferably in a retail environment. 2.Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers.
3.Strong persuasive and negotiation skills to promote rental services and close sales. 4.Knowledge of furniture and appliances, including their features and functionalities, is desirable.5.Ability to work in a fast-paced, target-driven environment, with a proactive and result-oriented approach.6.Familiarity with CRM software and basic computer skills.7.Flexibility to work weekends, holidays, and evening shifts as per the store's operating hours.Join Rentomojo and be part of a company that is transforming the rental industry by providing convenient, affordable, and stylish living solutions. If you are a results-driven individual with a passion for operational excellence, we invite you to apply for the Logistics Executive position and help us shape the future of rental living in India.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person