Retail Sales Executive

Job Description Eligibility Criteria Education, Certificate (Relevant education, achievement & certification)1. Any bachelor degree is mandatory2. MS Office certification / part of curriculum Knowledge (knowledge gained in the past relevant to this requirement)1. Knowledge in front-end retail operations 2. Selling & customer service3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantageSkills (Specific job skills required for this job)1. Communication - Excellent verbal communication in English(Mandatory) & regional language. 2. Basic computer operating knowledge3. E-mail communication4. Basic knowledge of ‘Point of Sale’ system (POS)Experience(Specific type or amount of experience)1. 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand 2. Freshers with high level of communication skills and attitude to serve customers   Suitability Criteria Success Behaviors (Traits like interpersonal skills etc.)1. Enthusiastic2. Selling(Passion to Sell)3. Interpersonal Skills4. Influencing5. Analytical6. Pressure Tolerance7. People oriented8. Strong Team Player9. Warmth / empathy10. Organized 11. Willing to take Ownership12. Willingness to Learn 13. Well groomedWillingness (Preference / Values / other requirements)1. Job location - Across India 2. Ability to work as per Brand guidelines and set schedules. 3. Extended working hours during weekends, Festivals and season time4. Shift timing - Minimum 9 hours with strict adherence5. High Integrity (non-negotiable)    Profile @CaratLane Your KRA/KPI1. Attend and assist the customers at store and provide adequate product knowledge2. Influencing and selling jewellery3. Achieve target - Monthly / Seasonal4. Maintain high VM standard at store5. Addressing all customer queries6. Following up with the customers7. Ensure that the store is clean, safe and presentable for customers8. Completing payment transactions; preparing merchandise for delivery.9. Retaining the existing or new customers10. Maintain and monitor store inventory11. Coordinating with inter departmental personnel12. Working on POS, ERP system, Magento etc