Retail Sales Associate

Role Overview: As a Retail Sales Associate at Heads Up For Tails, your primary responsibility will be to ensure maximum sales at the store while providing excellent customer service to assist customers in locating, selecting, and purchasing products. You will serve as the brand representative of the company, upholding the highest standards in daily functions. Your role as a Senior Store Associate will involve providing exceptional customer care, achieving sales goals, and ensuring that the store meets its objectives on sales and profits. You may also be assigned higher responsibilities by the manager or assistant manager within the store. Key Responsibilities: - Ensure high levels of customer satisfaction through excellent sales service - Maintain outstanding store condition and visual merchandising standards - Keep the store fully stocked and organized - Identify customers' needs and recommend products accordingly - Welcome and greet customers in a friendly manner - Manage point-of-sale processes efficiently - Assist in receiving new shipments and checking inventory - Stay updated on product information and accurately describe product features and benefits - Follow all company policies and procedures Qualifications Required: - Basic understanding of sales principles and customer service practices - Excellent communication skills - Customer service-oriented - Preference for candidates who are animal lovers About the Company: Heads Up For Tails is a leading pet products brand in India, dedicated to improving the lives of pets and their parents. With a focus on safety, innovation, and empathy, the company designs and manufactures high-quality pet products to make pet parenting delightful. With a workforce of over 1200 employees and recognition as the Brand of the Year multiple times, Heads Up For Tails offers a dynamic work environment where you can contribute your skills and experiences to solve exciting challenges in the pet care industry. Role Overview: As a Retail Sales Associate at Heads Up For Tails, your primary responsibility will be to ensure maximum sales at the store while providing excellent customer service to assist customers in locating, selecting, and purchasing products. You will serve as the brand representative of the company, upholding the highest standards in daily functions. Your role as a Senior Store Associate will involve providing exceptional customer care, achieving sales goals, and ensuring that the store meets its objectives on sales and profits. You may also be assigned higher responsibilities by the manager or assistant manager within the store. Key Responsibilities: - Ensure high levels of customer satisfaction through excellent sales service - Maintain outstanding store condition and visual merchandising standards - Keep the store fully stocked and organized - Identify customers' needs and recommend products accordingly - Welcome and greet customers in a friendly manner - Manage point-of-sale processes efficiently - Assist in receiving new shipments and checking inventory - Stay updated on product information and accurately describe product features and benefits - Follow all company policies and procedures Qualifications Required: - Basic understanding of sales principles and customer service practices - Excellent communication skills - Customer service-oriented - Preference for candidates who are animal lovers About the Company: Heads Up For Tails is a leading pet products brand in India, dedicated to improving the lives of pets and their parents. With a focus on safety, innovation, and empathy, the company designs and manufactures high-quality pet products to make pet parenting delightful. With a workforce of over 1200 employees and recognition as the Brand of the Year multiple times, Heads Up For Tails offers a dynamic work environment where you can contribute your skills and experiences to solve exciting challenges in the pet care industry.