Retail Operations Manager – Car Detailing

Responsibilities include:

• Developing store strategies to raise customers pool, expand store traffic, and optimize profitability
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
• Ensuring high levels of customers satisfaction through excellent service

Location: Kundalahalli Gate, Bengaluru

Experience Required: Minimum [2 years] in store operations and salesDriving Skills: Mandatory (Valid Driving License)

About The Role:We are seeking a highly motivated and detail-oriented Store Operations Manager to oversee day-to-day operations at The Car Laundry. The ideal candidate will ensure smooth store functionality, manage the team effectively, and deliver excellent customer service while driving store-level revenue and walk-in sales.

Key Responsibilities:

• Store & Team Management:
• Maintain cleanliness of the store and machines.
• Ensure the team is allocated tasks efficiently.
• Monitor and enhance store-level revenue, walk-in sales, and overall customer satisfaction.
• Vehicle Handling:
• Oversee car receiving and task allocation to the team.
• Prepare checklists and update car statuses regularly.
• Upload car interior, exterior, and progress pictures in the group.
• Customer Engagement:
• Conduct vehicle inspections before delivery.
• Communicate with customers regarding delivery timelines.
• Handle payment collection and ensure exceptional customer experiences.
• Delivery & Logistics:
• Arrange drivers for vehicle delivery.
• Close the store at the end of the day efficiently.
• Inventory & Maintenance:
• Update stock requirements and report maintenance issues promptly.

Requirements:

• Proven experience in store sales and operations management.
• Ability to drive and possess a valid driving license.
• Strong organizational and communication skills.
• Team leadership and customer service experience.

What We Offer:

• Competitive salary and benefits.
• Opportunity to work with a growing and dynamic team.
• Hands-on experience in the automotive care industry.

How to Apply:Send your resume to info@thecralaundry.com .

Job Type: Full-time

Pay: From ₹35,000.00 per month

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Application Question(s):

• Is your current location Bengaluru?

Experience:

• Automotive service: 1 year (Preferred)
• working: 3 years (Required)

License/Certification:

• Driving Licence (Required)

Location:

• Marathahalli, Bengaluru, Karnataka (Preferred)

Work Location: In person