Retail Engineer

Company Description

Fenesta, a part of the DCM Shriram Group established in 1889, is a pioneer of uPVC windows and doors in India. Launched in 2002, Fenesta has become the largest windows and doors brand in the country offering uPVC and Aluminium Windows and Doors and Solid Panel Doors. With a presence in over 900 cities, 350+ experience centers, 8 factories, and 20+ sales offices, Fenesta has reached 5 lakh homes with over 5 million installations. Fenesta caters to diverse customer needs with its extensive sales and service network both domestically and internationally.

Role Description

This is a full-time on-site role located in Guwahati for a Retail Engineer. The Retail Engineer will be responsible for overseeing installation projects, ensuring quality control, coordinating with sales and service teams, providing technical support to customers, and managing on-site issues. Additional duties include site inspections, troubleshooting, and ensuring installation standards are met.

Qualifications

• Proficiency in overseeing installation projects and ensuring quality control
• Strong coordination skills with sales and service teams
• Ability to provide technical support and manage on-site issues
• Experience in conducting site inspections and troubleshooting
• Excellent written and verbal communication skills
• Ability to work independently and attend on-site roles
• Experience in the windows and doors industry is a plus
• Bachelor's degree in Engineering or related field