Retail Customer Care Assistant

Job Title: Retail Customer Care Assistant
Location: Chennai, Alandur
Reports To: Store Manager
Core Objective: Provide outstanding customer service, support store operations, and contribute to sales growth and retention.

Responsibilities:

• Welcome customers, assist with queries, recommend products
• Process sales, returns, and refunds accurately
• Maintain stock levels and manage inventory shelf replenishment
• Ensure store cleanliness and adherence to merchandising standards
• Record feedback, resolve issues, and escalate when needed
• Collaborate with team members to meet sales goals

Qualifications:

• High school diploma (minimum)
• Prior retail or customer service experience preferred
• Excellent communication, basic numeracy, and POS familiarity
• Flexible working hours, including weekends & holidays

Skills:

• Customer-first orientation
• Problem solving and conflict management
• Attention to detail and reliability
• Teamwork in dynamic retail environment

Regards
YuvaraJ
9551519291
[email protected]

Job Types: Full-time, Permanent

Pay: ₹9,454.88 - ₹32,310.83 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person