Restaurant Captain

Job Description

A Restaurant Captain is responsible for managing and overseeing the smooth operation of a restaurant's food and beverage service. They ensure guest satisfaction, manage staff, coordinate with the kitchen, and maintain a positive dining experience. They also handle customer complaints and resolve issues. Skills and Qualifications: Excellent communication and interpersonal skills. Strong leadership and organizational skills. Ability to multitask and prioritize tasks. Knowledge of food and beverage service standards. Experience in a similar role is preferred. Customer service skills. Problem-solving and conflict resolution skills. Ability to train and motivate staff. Knowledge of restaurant operations and safety procedures.