Location : Hyderabad/Pune Mode of Work: Hybrid About the Role We are seeking a talented and enthusiastic ServiceNow Developer to join our growing team. In this role, you will be responsible for developing, configuring, and customizing the ServiceNow platform based on client and business requirements. Were looking for a professional who thrives in both independent and collaborative settings and is passionate about delivering high-quality solutions. Key Responsibilities: Develop and implement new ServiceNow applications and modules. Customize ServiceNow applications using workflows, business rules, client scripts, UI policies, and more. Build and maintain web portals using JavaScript, Bootstrap, and Angular for both internal and external users. Contribute to continuous improvement by automating and enhancing existing processes. Monitor platform health, usage, and ensure compliance across modules. Provide end-user support and resolve ServiceNow-related issues efficiently. Participate in troubleshooting during development, testing, and production phases. Technical Expertise: Proven experience in developing and configuring ServiceNow solutions. Proficient in managing ServiceNow objects such as Tables, Business Rules, UI Actions, Script Includes, etc. Experience with version upgrades, patch deployments, and system validations. Ability to move changes across environments (Dev, Test, Prod) using Update Sets. Strong understanding of integrations between ServiceNow and third-party systems. Capable of building custom dashboards and standalone tools for ITSM and PM workflows. Ability to create and deliver end-user training. Functional Attributes: Strong understanding of ServiceNow products and architecture. Excellent communication and collaboration skills. Detail-oriented with analytical and problem-solving abilities. Capable of working effectively in a dynamic, fast-paced environment.
We are seeking a proactive and detail-oriented Client Operations Specialist to act as a bridge between our parent organization and client companies. This role ensures seamless onboarding-to-exit lifecycle management for consultants deployed at client sites, while strictly adhering to defined processes, governance, and compliance protocols. Role & responsibilities Act as the single point of contact between the parent company and the client for all operational and administrative requirements. Initiate and manage onboarding activities such as raising tickets for new joiners, securing approvals for email creation, and coordinating IT asset allotments. Ensure timely drafting, reviewing, finalization, and approval of Statements of Work (SOWs) in alignment with internal and client protocols. Track and manage Purchase Order (PO) approvals and consultant timesheets for billing and compliance. Handle ad hoc requirements from both client and parent company, ensuring responsiveness and closure. Collaborate with multiple departments (HR, IT, Finance, Delivery, Procurement) to ensure all checkpoints are met across the consultant lifecycle. Drive and maintain process documentation, process mapping, SOPs , and workflows. Promote and ensure strict adherence to governance protocols, audit requirements , and internal controls. Create periodic status reports and dashboards related to onboarding, asset status, PO, timesheet tracking, etc. Preferred candidate profile Bachelor's degree in Business administration, HR, or related field Immediate Joiners are preferred 35 years of experience in client-facing operations , preferably in an IT/Staffing/Consulting environment Prior experience working with vendor-partner or managed service models is highly desirable
Roles and Responsibilities Manage end-to-end project lifecycle from initiation to closure, ensuring timely delivery of projects within budget and scope. Develop detailed project plans, including resource allocation, scheduling, and budgeting to achieve project goals. Collaborate with cross-functional teams to identify risks, develop mitigation strategies, and implement corrective actions as needed. Ensure effective communication with stakeholders through regular status updates, progress reports, and issue resolution meetings. Identify opportunities for process improvements and implement changes to increase efficiency. Desired Candidate Profile Strong understanding of MSP (Microsoft Project) software for planning and tracking projects. Excellent communication skills with ability to effectively manage multiple stakeholders at various levels.
Role & responsibilities Invoice processing and validating in both AR and AP books, evaluate and post journal entries, performing Intercompany reconciliations. Provide all data needed for internal (Financial Consolidation and Reporting System) and external reporting (including statutory accounts, national statistics and tax information) in a timely and accurate manner. Contribute to FRA projects at country or BU level. Monitoring of Intercompany transactions. Capability to monitor GRIR accounts. Require to work closely with Master data, General ledger, Treasury and IT teams. Stake holder management. Candidate should have strong knowledge in SAP, ICSI and Blackline applications. Work with direct managers to support financial activities, decision making and general projects. Preferred candidate profile PG / MBA 2 - 4 years of experience in Intercompany and General ledger accounting Strictly Immediate Joiners are preferred
Role & responsibilities Answer inquiries to our corporate IT Support Services via phone and company support portal. • Resolve and document end-user incidents utilizing remote access tools and the Freshservice WMS. • Support software including: Windows 10/11, Server 2022, Microsoft Office 365 Suite, Freshservice, Google Chrome, Edge, Firefox, Microsoft Teams, SharePoint, OneDrive, Microsoft Exchange, , Go2Assist, OKTA MFA, Mimecast. • Configure laptop computers for end-users using MS InTune imaging process. • Create and maintain Active Directory accounts, e-mail accounts, and group distribution lists. • Modify / Create O365 accounts using MS O365 Admin portal. • Perform software and security upgrades as needed. • Support hardware includes: Laptops, Desktops, Printers, Mobile Phones, Multi-Function Printers. • Support industry-specific software including: Salesforce, Workday, and Avature Preferred candidate profile
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
RGP is seeking an experienced technology professional to join our growing IT team as a Senior .NET Software Engineer. Within a global DevOps team, this role adds business value, providing support and adding new capabilities on different inhouse products, in domains as broad as integration architecture, user provisioning, data reporting, applicant tracking system and financial back office processes within a mature Azure infrastructure. Using agile methodology, this role will contribute to the support and continuous improvement of different products, being exposed to .NET, C#, ASP.NET, Azure service bus, Web apps, Web API, SQL, Azure DevOps/Git while being involved in our AI journey. This position can be based out of our Bangalore office . You will have the flexibility to work from home while meeting with RGP colleagues from time to time valuing this interaction with peers and management located primary in the Netherlands and in the US. As such, you must be available to work European (CET) hours. You will have the opportunity to collaborate with a global team in a dynamic environment where we value teamwork, initiative, quality, knowledge sharing, and people development. What you will work on Provide support while working on enhancements and transition to Azure Assist with the translation of business requirements into business applications whilst building more domain knowledge Contribution to all steps of the development lifecycles Enable excellent customer care and technical support through effective communication and execution WHAT YOU WILL BRING Bachelor/Master degree in computer sciences 4-5 years experience as .NET software engineer and at least some level of exposure in either integration architecture, Azure infrastructure, data lakehouse MS Fabric or AI Experience of business applications delivered using .NET, C#, ASP.NET, SQL technology Experience with agile development methodology and Azure DevOps release pipeline Strong communicator (including in business English, written and verbal) A team player with a strong sense of ownership Analytical with a passion for seeking challenge and learning opportunities
Role & responsibilities Role 1: Data Operations Analyst Accountabilities Leads and supports corrective actions for data maintenance/cleaning. Manages Master Data, challenges the consistency and compliance to corresponding data management and business processes. Handling the data updated and data analysis on Salesforce Monitor Master Data proactively and identify and address Data Quality issues. Drives continuous improvement regarding Master Data Management Processes, Tools and Rules by aligning processes and business requirements. Perform resolution activities including manual if needed in the defined system (EBX/Salesforce) and other tools and conduct Data Health checks for specific profile/accounts related issues, such as non-matches, close matches and other exceptions. Builds complex queries and reports for Data Management tasks using the appropriate tools. Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes Capabilities & Expertise: Exp: 4-5 years Pharmaceutical industry domain knowledge Good to have Hands on experience on SQL and ability to write complex queries Knowledge on any MDM tool, Salesforce, SQL, Excel Ability to manage multiple stakeholders independently Learning agility Capabilities & Expertise: 1) Learning agility 2) Exp: 4-5 years 3) Hands on experience on SQL and ability to write complex queries 4) Knowledge on MDM tool, Salesforce, SQL 4) Exposure to tools like TIBCO, Informatica MDM or any other tool or inhouse solution is preferred 5) Ability to manage multiple stakeholders independently 6) Business understanding of pharmaceutical industry and data standards. Domain experience in at least one of the following areas a) Pharma R&D, b) Manufacturing, Procurement and Supply Chain and c) Marketing and Sales. Experience in working in Pharma / Life Science industry and US healthcare data is strongly preferred. 7) Should have familiarity with the data and the business processes related to MDM solution
Job Description Summary RGP is looking for a Workday Financials Administrator to join our growing Enterprise Applications IT team. This role is pivotal in managing and optimizing our Workday Financials system to support our financial operations effectively. The Workday Financials Administrator will be responsible for the day-to-day administration, support, maintenance, and optimization of the Workday Financials system. Working closely with RGPs finance team members, IT team, and business users you will drive requirements discovery, solution design, system configuration, testing, and troubleshooting. This role serves as a point-of-contact and subject matter expert for assigned functional areas within Workday such as Core Financials, Procurement, Assets, Banking & Settlements, and Expenses. Revenue Management, Projects, and Project Billing are a plus. Essential Functions: Leads the administration, maintenance and configuration of Finance systems for the company. Carries out system administration activities – system maintenance, system testing, data checks, fault finding and troubleshooting, resolution, and managing user access. Collaborate with finance stakeholders to capture and document requirements for Workday enhancements and fixes. Leads design, configuration and deployment of Workday Finance and Retain Resource Management. Identify, validate and test business process and configuration changes related to business changes, issues or process improvements Builds and delivers integrations between Workday and other systems (both internal and external) including vendors, for example Banking, CRM, Invoicing, etc. Design and develop user procedures, guidelines and documentation to support change management. Serve as a subject matter expert on current and upcoming Workday capabilities Ensure Workday Financials complies with internal controls, audit requirements, and regulatory standards. Develop and maintain documentation for system processes and controls. Performs audits of Workday data and recommends steps to improve data quality. Ensures open communication and alignment across all Financial and HCM functional areas. Uses Workday Community to keep Workday knowledge/skills current Required Qualifications & Experience: Bachelor’s Degree or equivalent experience in Finance and Professional Services Automation system management 5+ years of experience in the implementation, development, and support of Financial ERP systems. 2+ years of experience as a Workday system administrator responsible for configuration, testing, and support of Workday. Workday certification(s) in Workday Finance preferred. Understanding of Finance operations and experience in Finance data management and reporting Experience with Enterprise Integration Builder (EIB), Calculated Fields, and Report Writer. Ability to clearly articulate messages with all levels in the organization, including breaking down complex topics for target audiences. Strong verbal and written communication skills to interact with Finance and IT clients Participation in at least one full life cycle Workday FIN implementation preferred. -4-5 Effective in leading/facilitating with senior business leaders on topics inside and outside the organization Intellectually curious with strong analytical skills in areas of high complexity Exhibits knowledge in current and possible future trends, technology and information affecting the department/business area Ability to work independently, managing work from concept through completion Ability to prioritize workload and provide timely follow-up and resolution Ability to motivate and set the direction for a team Ability to work effectively in a fast-paced environment and handle multiple projects